The Elsmar Cove Forum and Site Map The Elsmar Cove Wiki More Free Files The Elsmar Cove Forums Discussion Thread Index Post Attachments Listing Failure Modes Services and Solutions to Problems Elsmar cove Forums Main Page Elsmar Cove Home Page

Go Back   The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Six Sigma
Reload This Page What Quality Level would a customer tolerate.....1000dpku?
Register Photo AlbumsBlogs FAQ Registered Visitors Social Groups Calendar Search Today's Posts Mark Forums Read


The Elsmar Cove Forum SideBar!
Monitor the Forum
Monitor New Forum Posts
New Threads Feeds
RSS FeedRSS Feed
Sponsor Link










$ Contributor Forum Access
Courtesy Quick Links

Links that Elsmar Cove visitors will find useful in your quest for knowledge:

Howard's International Quality Services

Atul's Symphony Technologies

Dave Scott's Scott Quality Solutions

Praxiom Research Group

NIST's Engineering Statistics Handbook

IRCA - International Register of Certified Auditors

SAE - Society of Automotive Engineers

Quality Digest Portal

IEST - Institute of Environmental Sciences and Technology

ASQ - American Society for Quality

All the Important Standards and Related Web Sites in the World
Reply
Page 1 of 2 1 2
 
Thread Tools Search this Thread Rate Thread Content Display Modes
  #1  
Old 13th March 2005, 07:48 AM
johnnybegood johnnybegood is offline
Involved - Posts

Registration Date: Jun 2001
  
Posts: 125
Thanks Given to Others: 0
Thanked 1 Time in 1 Post
Karma Power: 37
Karma: 47
johnnybegood has less than 100 Karma points so far.
Question What Quality Level would a customer tolerate.....1000dpku?
What quality level would a customer tolerate.....1000dpku? 100dpku? or zero defect?
Reply With Quote

Sponsored Links
  #2  
Old 13th March 2005, 12:23 PM
Jim Wynne's Avatar
Jim Wynne Jim Wynne is offline
Courtesy Access

Registration Date: Jan 2005
Location: Southeast Wisconsin
Age: 57
  
Posts: 9,216
Thanks Given to Others: 755
Thanked 2,298 Times in 1,550 Posts
Karma Power: 612
Karma: 20405
Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.
Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.
Default
Quote:
Originally Posted by johnnybegood

What quality level would a customer tolerate.....1000dpku? 100dpku? or zero defect?
I think most customers would be happy with zero defects.
Reply With Quote
Sponsored Links

  #3  
Old 13th March 2005, 12:30 PM
Marc's Avatar
Marc Marc is offline
Your Elsmar Cove Host

Registration Date: Jan 1996
Location: West Chester, Ohio - USA
Age: 59
  
Posts: 15,859
Thanks Given to Others: 1,895
Thanked 1,568 Times in 1,020 Posts
Blog Entries: 4
Karma Power: 605
Karma: 11569
Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.
Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.
Send a message via AIM to Marc Send a message via Skype™ to Marc
Default
A very general question. What type of product? A rubber duck for kids? A heart pacemaker?

Need more details.
__________________
A Search is a terrible thing to waste!
One Test is Worth 1000 Expert Opinions - The plural of anecdote is not data.
We can't solve problems by using the same kind of thinking we used when we created them. - Unknown
Reply With Quote
  #4  
Old 13th March 2005, 01:34 PM
Bob Ablondi Bob Ablondi is offline
Involved - Posts

Registration Date: May 2002
Location: USA
Age: 84
  
Posts: 43
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 31
Karma: 10
Bob Ablondi has less than 100 Karma points so far.
Default
Quote:
Originally Posted by Marc

A very general question. What type of product? A rubber duck for kids? A heart pacemaker?

Need more details.
Marc:
The TS16949 Customer specifics require the supplier indicate zero defects in their control and inspection plans. The TS specification and ISO 9001:2000 do not.
__________________
:D
Reply With Quote
  #5  
Old 13th March 2005, 01:58 PM
Marc's Avatar
Marc Marc is offline
Your Elsmar Cove Host

Registration Date: Jan 1996
Location: West Chester, Ohio - USA
Age: 59
  
Posts: 15,859
Thanks Given to Others: 1,895
Thanked 1,568 Times in 1,020 Posts
Blog Entries: 4
Karma Power: 605
Karma: 11569
Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.
Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.Marc is appreciated, and has over 1700 Karma points.
Send a message via AIM to Marc Send a message via Skype™ to Marc
Default
Yes, but the poster who started the thread didn't mention TS 16949 or any specific customer.

BTW - Can someone tell me what 'dpku' is? Defects Per ... ??
__________________
A Search is a terrible thing to waste!
One Test is Worth 1000 Expert Opinions - The plural of anecdote is not data.
We can't solve problems by using the same kind of thinking we used when we created them. - Unknown
Reply With Quote
  #6  
Old 13th March 2005, 03:02 PM
Tim Folkerts's Avatar
Tim Folkerts Tim Folkerts is offline
Forum Moderator

Registration Date: Sep 2003
Location: Kansas, USA
Age: 46
  
Posts: 900
Thanks Given to Others: 27
Thanked 249 Times in 150 Posts
Karma Power: 123
Karma: 3974
Tim Folkerts is appreciated, and has over 1700 Karma points.
Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.Tim Folkerts is appreciated, and has over 1700 Karma points.
Default
Marc,

I'm not sure either, but I was guessing dpku = defects per kilo-units or defects per thousand.


Tim
__________________
To wonder is to begin to understand.
Reply With Quote
  #7  
Old 20th March 2005, 10:26 AM
johnnybegood johnnybegood is offline
Involved - Posts

Registration Date: Jun 2001
  
Posts: 125
Thanks Given to Others: 0
Thanked 1 Time in 1 Post
Karma Power: 37
Karma: 47
johnnybegood has less than 100 Karma points so far.
Default
dpku=defect per thousand unit.

product=walkie-talkie

iso9001:2000

is zero defect achieveable?
Reply With Quote
  #8  
Old 20th March 2005, 10:44 AM
Jim Wynne's Avatar
Jim Wynne Jim Wynne is offline
Courtesy Access

Registration Date: Jan 2005
Location: Southeast Wisconsin
Age: 57
  
Posts: 9,216
Thanks Given to Others: 755
Thanked 2,298 Times in 1,550 Posts
Karma Power: 612
Karma: 20405
Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.
Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.Jim Wynne is appreciated, and has over 1700 Karma points.
Default
Quote:
Originally Posted by johnnybegood

is zero defect achieveable?
Yes, but only if you change the definition of "defect."
__________________
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.-- Joseph Heller
Reply With Quote
Reply
Page 1 of 2 1 2

Lower Navigation Bar
Go Back   The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Six Sigma
Reload This Page What Quality Level would a customer tolerate.....1000dpku?

Bookmarks

« Previous Thread | Next Thread »

Visitors Currently Viewing this Thread: 1 (0 Registered Visitors and 1 Unregistered Guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Forum Search
Display Modes Rate Thread Content
Linear Mode Linear Mode
Rate Thread Content:

Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Discussion Threads
Discussion Thread Title Thread Starter Forum Replies Last Post or Poll Vote
How Much Can *You* Tolerate? Jim Wynne Occupation Discussions 7 1st September 2009 03:25 AM
Customer ask for CPK 1.5 quality level geamami ISO/TS 16949 - International Automotive Quality Systems Standard 3 14th July 2009 02:57 PM
Customer Controlled Shipping Level 1 - Problems with Customer, not GM Mr Wolf ISO/TS 16949 - International Automotive Quality Systems Standard 2 5th October 2004 10:12 AM
Customer Feedback - Customer Service Level Procedure rmf Service Industry Specific Topics 6 25th November 2002 11:50 AM
Quality Procedure and Work Instruction templates - Level 2 and Level 3 sxbalasu Documentation Control Systems, Procedures, Forms and Templates 5 11th October 2002 02:07 PM



The time now is 08:10 AM. All times are GMT -4.
The time zone can be changed in your UserCP --> Options.

Contact Marc - Elsmar Cove Site Home Page - Elsmar Cove Index (Ar) - Privacy Statement - Top


   

All Y'All Come Back Now, Y' Hear?

Made With A Mac! FreeBSD OS Powered by Apache!
Using php4 Forums provided and maintained by Marc Smith Database by MySQL

FAIR USE and CORRECTNESS NOTICE: This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available in our efforts to advance understanding of environmental, political, human rights, economic, democracy, scientific, and social justice issues, etc. We believe herein constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes. For more information go to: http://www.law.cornell.edu/uscode/17/ If you wish to use copyrighted material from this site for purposes of your own that go beyond 'fair use', you must obtain permission from the copyright owner. In addition, I do not guarantee the correctness of the content. The risk of using content from the Elsmar Cove web site and forums remains with the user/visitor.

Responsibility Statement: Each person is responsible for anything they post in the Elsmar Cove forum. Neither I, Marc Timothy Smith, nor any of the forum Moderators, are responsible for the content of posts people make. Liability for post content resides with the poster as does interpretation and/or acceptance and/or use of advice by the reader.

Complaints: If you have a complaint with a post in a forum discussion thread, including Content in general, fighting, flaming, copyright infringement, defamation and/or 'slander', please use the 'Report This Post Report This Post Button button which appears at the top of every post in every thread.
Site courtesy of:
Marc Timothy Smith - Cayman Business Systems, 8466 Lesourdsville-West Chester Road, West Chester, Ohio 45069-1929 - USA
(513) 341-6272

To contact me, click the Google Voice link below, enter Your Name and Your Phone Number and Google will ring your phone and connect you for free!
The Elsmar Cove Web Site is *CopyFree*
no new posts