Here is the first (as long as Covers wish it) of articles in the Stealth Quality Series.
Today a dear associate saw this over my shoulder and suggested the perfect way to avoid training expenses: don't hold training at all!
But of course we must train, to position ourselves as fully capable of delivering our best products and service; certainly for standards and regulators. We just want to avoid waste while doing so.
Measuring value in employee investments can be very confusing! And the costs are becoming monstrous. They must be tamed so we can remain competitive, especially in a hot labor market. We must tame this training expense beast if we are to thrive, not just survive in business.
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Stealth quality versus no quality
Last edited by Jennifer Kirley; 18th January 2009 at 11:29 AM.
Thank You to Jennifer Kirley for your informative Post and/or Attachment!
Excellant!!! You've been able to put on paper what I have been teaching for years.
Why isn't this in the monthly article thread?
I don't know; ego, maybe. Somehow The Reading Room seemed like a better place to get started in this sort of thing. I worried that people wouldn't get much out of it, or might not like it.
But I am very happy to be wrong! I am glad you like it.
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Stealth quality versus no quality
Last edited by Jennifer Kirley; 15th March 2005 at 09:12 PM.
Wow, what an interesting take on training. I've never seen this approach, but it makes perfect sense. Most organizations approach training and employee development in a scatter-shot manner, and very rarely do they really understand what it costs them or what return they get from it. Nice work! I especially like the fact that your article didn't just throw out some ideas (as my articles often do), but it provided some very concrete tools to put to use.
Craig
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Craig Cochran
Georgia Institute of Technology
A Search is a terrible thing to waste! One Test is Worth 1000 Expert Opinions - The plural of anecdote is not data.
We can't solve problems by using the same kind of thinking we used when we created them. - Unknown
"Excellent paper! " -Marc
Yep. I agree. Nice work, Jennifer!
__________________ "Few minds wear out; more rust out"
Inscribed over the entrance of Louis Pasteur School, Chicago
Christian Nestell Bovee (1820-1904) in Thoughts, Feelings and Fancies, 1857