An ISO/TS16949 Registration Maintenance Diary

[Stijloor]

In Reply to Parent Post by howste

How about a significant raise in self-esteem?

Self-esteem training:

Stijloor.

[try2makeit]

Hi Covers,

I know I don't post a whole lot, because I do feel like that you guys are major players in the quality world, and I am still on the bottom of knowledge pole. I do get a lot of info of this Forum, that benefit me as I try to perform my job duties as a Quality Manager/Technician...I am still not quit sure what I am.

The last 3 days were spent on TS Recert. Oh yes, I am exhausted and come to think of it I think I should have taken today off. But no cigar.

It was a very good audit. I really took a lot away from it. Very detailed and in-depth. So kudos to the Auditor from our Registrar, she did a very good job.

We received 7 minor non-conformance. If anyone cares to know of them, read on..

NC #1: 4.24 Quotation . The organization does not always ensure adherence to record detention.

Evidence: APQP Coordinator pulled a random PPAP for a Customer and the team feasibility study was not in it. Would he have pulled a different one, it would have been there. He believes his Boss took part of it and never returned it. He was not a happy camper.

NC #2: 5.2 Top management: The Organization does not always ensure evidence of Customer Satisfaction.

Evidence: We had a drop with one of our Customer on the Performance report. , due to increased PPM. PPM came as a result of a bad decision on Top Mgmt.

NC #3: 5.6.1 The Organization does not always ensure evidence of Management review.

Evidence: We did not have a management review in June or July. And I was not going to coble up something to full fill that requirement. That's against what I stand for.

NC#4: 7.1.1 Design of Mfg. Process: The organization does not always ensure Customer Requirements are considered in planning of product realization.

Evidence: Above mentioned PPAP did not comply with Gage R&R. Specific Customer wanted Gage R&R done with 3 Operators. APQP coordinator did Gage R&R with only 2 Operators.

NC #5: 7.5.3 Manufacturing: The organization does not always ensure Evidence of Product traceability.

Evidence: Went out on the Shop floor, went to a Production station, and first thing that was not recorded on the Shop Order was the Material serial number. Who forgot to put in on it? The Plant Manager . Talk about me seeing red of all things at that point. If I had had the opportunity to strangle him, I would have.

NC #6: 8.2.2.5 The Organization does not always ensure evidence of internal auditor objectivity and impartiality.

Evidence: 1 internal auditor ( me) doing all of the Internal Audits. How did I audit Internal audits? I put one question on audit sheet and failed myself. The Auditor did get a chuckle out of that one. Can't audit my own work now, can I.

NC #7: 8.2.4.1 The Organization does not always ensure evidence of layout inspection as required.

Evidence: APQP Coordinator is behind on annual layouts. Auditor picked a few Parts and bingo we have one that is past due.

So that would be all of it. Now I have to fix it, and answer the CA's, and hopefully they get accepted and I get the new stamp on that Cert, to keep the Top Mgmt. happy.

[Icy Mountain]

I've been off for a while so I don't have much.

Internal Audit (2 days) on August 19th and 20th. Two minor observations:

Typographical error corrections.
Rewording and reducing the reporting frequencies for a number of items in Measurement, Analysis and Improvement. With our system up and running, we had many, many items that are no longer generating enough defects to report monthly. We went to quarterly across the board to have something worth reporting.

Since our recertification required 4 audit days, we only need to get in 4 days before the next recertification. Our 3rd party audit schedule looks like this:

May 2009, 2.5 days, 2 audit days plus 4 hours for the 4 recert findings at 1 hour each.

May, 2010, 2 days
May, 2011, 4 days for recertification.

[howste]

So, another registrar that adds an hour to the schedule for each nonconformity. Do you feel it's justified?

[Icy Mountain]

In Reply to Parent Post by howste

So, another registrar that adds an hour to the schedule for each nonconformity. Do you feel it's justified?

Justification doesn't have anything to do with it:

In Reply to Parent Post by AUTOMOTIVE CERTIFICATION SCHEME FOR ISO/TS 16949:2002, Rules for achieving IATF Recognition

Annex 3 Audit days for certification to ISO/TS 16949:2002, Requirements on audit days

3. On-site review of corrective actions arising from previous audits will be additional to the specified audit days.

[howste]

In Reply to Parent Post by Icy Mountain

Justification doesn't have anything to do with it:

I know that prior N/C verification time is additional to the audit time, but an hour for each nonconformity? That's not in the rules...

[Icy Mountain]

Maybe I should complain some more. The rules say that my total number of surveillance days should be 3.5 over the next two years. Then it says the surveillance audits should be equal duration and rounded up to the nearest half day. So, each audit should be 1.75 days, rounded up to 2, so that leaves .75 days or 2 hours during the 2 days to cover the previous 4 (nitpicking non-) findings. You know I'm going to have to pay an overnight expense and 4 more hours for that last 1/2 day.

[howste]

When I do 3rd-party TS audits, I don't get paid for the additional time to close minor nonconformities. I may work a longer day for a day or two to get them done, but that's just part of the gig. I've never stayed an extra day and the client has never had to pay for it.