Calibration Software Recommendations?

[Ron Rompen]

I'm biting the bullet, and looking at investing in some calibration/tracking software. Problem is, there are so many packages out there, and they ALL look and/or sound terrific.

But the proof is in the pudding, so I turn to those of you who have been using these for years...what software do you like/dislike, and why?

I am considering Gagetrak as one of my options, but I would love to hear from others who have used it....

Thanks

[Al Rosen]

Originally Posted by Ron Rompen

I'm biting the bullet, and looking at investing in some calibration/tracking software. Problem is, there are so many packages out there, and they ALL look and/or sound terrific.

But the proof is in the pudding, so I turn to those of you who have been using these for years...what software do you like/dislike, and why?

I am considering Gagetrak as one of my options, but I would love to hear from others who have used it....

Thanks

Ron, if all you want to do is track the cal status, look at Harrington Group Calibration Recall software. It's cheap and simple.

[apestate]

Ron

As Al Rosen says, gage tracking software can be simple or elaborate.

Gagetrak is really nice, Ron. GagePACK, however, is a different product and so don't get them mixed up.

The thing with these packages is that they are made for doing gage R&R and MSA studies, calculating uncertainty, and lots of other features, as I'm sure you've seen. The specific measurements to record, before/after cal data entry, procedures, pictures of the tool, records of its accuracy and trend, MSA, and uncertainty are all combined in these packages and that gives you THE tool to have a world-class calibration system.

How many tools do you keep in calibration? Do you have a rigorous system of calibration that could use MSA and uncertainty and statistical analysis?

Anyway, sounds like a lot of fun. We're using GageTRAK and it's certainly adequate. I tried a demo of Gagepack and I liked it better. Fit/finish and comes from a better company.

Erik

[calibrationd]

If you send all of your calibration out, our company has an online service that will track all certs, produce reports, and let you change status, location, and department. One of our companies does some calibration in house and they house a software called Pilgrim. This is a more complete quality software program. Go to pilgrimsoftware.com let me know what you think.

calibrationd

[Grizz1345]

I use GageTrak and love it. Yes it has all of the bells and whistles, some I use and some I don't. It gives you the ability to expand. There are parts that I did not use 5 years ago and would be lost without today. Remember that you get what you pay for. I have had nothing but great experiences with their tech support and have done beta testing for them. Make sure that you have enough gages to track to make it worthwhile. I would say 500 or more.

[Kevin Mader]

Well, I guess my vote is for GAGEtrak. We initially converted our cal program over to using this product based on my calibration tech's experience using it. We bought the validation package, but found it to be of little use and riddled with problems. At present, we are still working with Cybermetrix(sp?) to resolve issues as recently we found problems with the recalling of equipment. As best we can tell, we found two bugs (one that they knew of) that failed to recall 44 gages out of about 1500pcs of equipment logged into the database. I guess my disappointment here is that they tout their validation package to target businesses where this is a requirement, but it fails to meet expectations on the basic level. I'm also disappointed that they do not have a program in place to notify customers of known issues. This would have been helpful in potentially containing/preventing a recall observation during an audit. Luckily for us, we caught it during internal auditing.

Still, in comparison with Engage and another piece of software (I don't recall the name), the package does appear superior on many levels, especially with navigation. The other good thing is that their customer service with regards problem resolution gets a general thumbs up. While we've found problems, they seem willing to work them out to maintain customer satisfaction.

Regards,

Kevin

[Helmut Jilling]

Originally Posted by Ron Rompen

I'm biting the bullet, and looking at investing in some calibration/tracking software. Problem is, there are so many packages out there, and they ALL look and/or sound terrific.

But the proof is in the pudding, so I turn to those of you who have been using these for years...what software do you like/dislike, and why?

I am considering Gagetrak as one of my options, but I would love to hear from others who have used it....

Thanks

In my audits, I see GageTrak at least half the time. It is the clear winner as far as popularity. It seems to do all the standard things in a straightfprward manner. GagePACK is also common. I see it maybe 25% of the time. Everything else falls into the remaining 25%. No clear winner there.

[apestate]

It was said that this company bought GAGEpack from PQ systems instead of GAGEtrak from Cybermetrics by mistake, because of the similarity of the name. Maybe that's why you see GAGEpack 25% of the time.

I'm kidding it's a really good package. They're both good. I think they're about $700 or $1200 or something. I'm rebuilding the calibration system here to include industry standard procedures and full on MSA and without the total package software, it wouldn't be any fun.