Since the thread came up again, let me announce that I heard a couple weeks ago that Quality Progress will be publishing a revised version of the paper - thanks to those who provided feedback for this new, improved version.
They haven't decided on a date - there wasn't enough lead time to make this October for the "Career Development—Leadership, Change Management, Certification" theme; so it might not be until June for the "Basic Quality" theme. Or they may just add it in some other month.
I just emailed QP about copyright issues and got a rather rapid response. (ASQ is usually quite good about customer interaction!) They understandably don't want the article available from other sources if they are going to publish it. For now, I will send a synopsis to anyone who is interested. Once it is published, it should be available from QP, or I should have permission to share the article directly (with all the appropriate credits to QP and appropriate copyright statements).