ISO 9001:2000 Internal Audit Compliance Scoring System

**Crusader** · #1 2nd August 2006, 04:02 PM

I originally posted this ISO 9001 Internal Audit scoring file in the Customer Satisfaction threads. So I started this thread, which is more appropriately named. I have since revised this file and corrected many mistakes! I hope it is useful to someone else. I created it to help me determine my employer's compliance to ISO 9001:2000 since one of our objectives is to maintain 80% to 100% compliance.

Edit: I guess my intent here is to eventually "share" the compliance rating. Maybe we can benchmark our ratings?? Is this even necessary?

*ralphsulser* · #2 2nd August 2006, 04:19 PM

Lee-Good file, you did a great jod developing this rating score matrix.

Thanks for sharing

**Crusader** · #3 2nd August 2006, 04:27 PM

Quote:

Originally Posted by ralphsulser

Lee-Good file, you did a great job developing this rating score matrix.

Thanks for sharing

Thanks! I have really only begun to enter the audits that have taken place this year so far...and I am unsure my rating system is "good". Might be too generous!

chergh · #4 3rd November 2006, 05:58 AM

I like what you have done and is certainyl something I may look at adopting for the company I work for as we have more sites becoming certified.

One question though. Why is full compliance given a score of 100 yet everything else is given a negative value. I am certainly not an expert in statistics but I would have thought this could skew the results. Wouldn't a score of 0 for full compliance be better?

*atitheya* · #5 3rd November 2006, 06:54 AM

Thanks Crusader,

Seems like a good approach on seeing it right now.

Infact, I myself was thinking on how to measure the compliance of the QMS. With all the parameters defined and score points allocated, this seems to be a right approach.

*antoine.dias* · #6 3rd November 2006, 07:46 AM

Quote:

Originally Posted by chergh

I like what you have done and is certainyl something I may look at adopting for the company I work for as we have more sites becoming certified.

One question though. Why is full compliance given a score of 100 yet everything else is given a negative value. I am certainly not an expert in statistics but I would have thought this could skew the results. Wouldn't a score of 0 for full compliance be better?

Please look into the formulas.
It is 100 minus the indicated " negative value ".

Good tool to make the gap analysis a measurable item.
Thanks a lot for sharing.

Best regards,

Antoine

chergh · #7 3rd November 2006, 08:00 AM

Thanks for that, guess I should look at the detail before typing.

***Ajit Basrur*** · #8 3rd November 2006, 08:19 AM

Quote:

Originally Posted by Crusader

I created it to help me determine my employer's compliance to ISO 9001:2000 since one of our objectives is to maintain 80% to 100% compliance.

Crusader, this spreadsheet is wonderful. I myself have been doing audits for so long time, but I could never think that the audits could be quantified as this one.

Kudos

The Juran Trilogy	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation