First Management Review - Form / Format needed

[rharold]

We have our first management review coming up, as required by element 5.6 of the standard. I would like to make this as positive of an experience as possible and was wondering if anyone had a format that has worked well for them - by format I mean layout of the meeting and to frequency.

[Marc]

For starters, see these existing discussion threads: Management Review Forms

Other Management Review related discussion theads

[Greg B]

This is a post I put up last week to the SAME question. As Marc has shown a search is very useful for finding this stuff. We seem to have a spate of queries lately for very basic material.

[cokyat]

we used the Minutes of The Meeting form instead...where all the concerned personnel and the top management can sign, and where normally the auditor will look for. All concerns of the comapny relating to it's Management system (quality/environment) should be discussed in detail in the minutes.

[Sheldon martin]

All the key areas needed to do a succesfull meeting are enclosed you mite need to add or remove.

[rharold]

Originally Posted by Greg B

This is a post I put up last week to the SAME question. As Marc has shown a search is very useful for finding this stuff. We seem to have a spate of queries lately for very basic material.

Forms or documents are not what I am looking for. The input and output requirements are listed in the standard.

I'd like to avoid the attitude that the meeting takes place only to meet ISO requirements and that the people involved have "better things to do." Or that little improvement comes as a result of the meeting. For a first meeting, these are my concerns.

[Sheldon martin]

Well it got to do with culture change and also who is leading or championing your ISO process. The meeting should be firstly chaired by your MD as managment must drive the system(leading by example to others). If you dont have the buy in of the MD you can forget having a good first meeting.

What i did before having my first review meeting is to choose only the managers on the front lines to be in the meeting and then to give them quality training on the importance of ISO and what a impact it could have on bussness. Explain to them the positives of implementing this system and the objectives you company wishes to achieve.

In a review meeting i prepare all the stats and give everybody a list of things of relevance are to be brought to the meeting. and the review minutes are their ask for input. usually if the MD is there most poeople will be there.

[rharold]

Thanks Sheldon. That was another question I had was who to include. We are a smaller company and have a few basic areas- Directors (3 of them), customer service and sales (about 5), shop managers (about 5, who still work in the warehouse), and warehouse employees. I am not sure how many and who to include.