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  #1  
Old 25th October 2006, 03:39 PM
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Please Help! IQA Quality Diploma - Role of voluntary standards in acheiving consumer satisfaction

Hi, I am currently doing my assignment for D1 anyone else doing this? I need to find some case studies on the role of voluntary standards in acheiving consumer satisfaction and business efficency in the global market. Anyone got any ideas?
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Last edited by Leslie; 25th October 2006 at 03:57 PM. Reason: Did not feel | explained things
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Old 25th October 2006, 04:08 PM
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Default Re: IQA Diploma in Quality

Hi Leslie,

I'm not doing the diploma in quality but would be interested to hear if you think it is worth it, as I am considering doing it.

LRQA web site has some case studies here.

There should also be lots you can use in the reading room here in the cove.
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Old 25th October 2006, 04:10 PM
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Default Re: IQA Diploma in Quality

Welcome to the Cove, Leslie.

What's a D1? Since I obviously do know what this acronym/abbreviation refers to, I won't be of much help at this point. We do try to explain such shortening-of-words, however, to aid in understanding.
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Old 25th October 2006, 04:14 PM
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Default Re: IQA Diploma in Quality

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Originally Posted by RCBeyette View Post

Welcome to the Cove, Leslie.

What's a D1? Since I obviously do know what this acronym/abbreviation refers to, I won't be of much help at this point. We do try to explain such shortening-of-words, however, to aid in understanding.
IQA (Institute of Quality Assurance) is sort of a British ASQ. You can see the meaning of "D1" here.
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Old 25th October 2006, 04:20 PM
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Default Re: IQA Diploma in Quality

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Originally Posted by Jim Wynne View Post

IQA (Institute of Quality Assurance) is sort of a British ASQ. You can see the meaning of "D1" here.
In simpler terms the "D1" refers to the specific lesson plan/topic, if I understood the website correctly.
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Old 25th October 2006, 04:35 PM
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Default Re: IQA Diploma in Quality

Sorry folks, D1 is Principles of quality and Data Analysis, my learning outcome is analysing standardising originations and procedures.
Leslie
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Old 25th October 2006, 05:01 PM
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Default IQA Quality Diploma - Role of voluntary standards in acheiving consumer satisfaction

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Originally Posted by IQA

D1 - Principles of Quality and Data Analysis *
Rationale
This module provides students with an understanding of the principles of quality encouraging and allowing an exploration of the inter-relationships of quality within the design, manufacture and use of products and services.

Aims
To provide students with an understanding of quality concepts
To develop an appreciation of the need for quality and its control
To enhance students' awareness of the terminology of quality
To provide students with an understanding of the basic statistical methods used in quality
* formerly known as Introduction to Quality
Maybe having this in the post might help get some comments from people here in the Cove.
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