How do I Audit Management Review? Do I audit my boss?

[Thunder Head]

Hi all, let me start and say I'm not sure if I would have a job if it wasn't for this site. A huge THANKS to all. Earlier this year I was offered a job as Quality Engineer with a main purpose of maintaining the ISO procedures, internal audits etc.... I have refered to this site almost everynite for a long time. All my questions have been answered just from reading the post. All of your input has been put to a good use. Today my boss came in and gave me the minutes of the management review and told me I should audit the Management Review. My question is..am I auditing him? Auditing the report or a combination of both? He was responsible for the review. He is the Management rep. He is also the one that gave me the job, so I hate to ask him what I am supposed to do here. Any thoughts are appreciated. We are ISO 9001:2000 certified. We are a manufacturing facility. Thanks in advance, Don

[Greg B]

Originally Posted by Thunder Head

Hi all, let me start and say I'm not sure if I would have a job if it wasn't for this site. A huge THANKS to all. Earlier this year I was offered a job as Quality Engineer with a main purpose of maintaining the ISO procedures, internal audits etc.... I have refered to this site almost everynite for a long time. All my questions have been answered just from reading the post. All of your input has been put to a good use. Today my boss came in and gave me the minutes of the management review and told me I should audit the Management Review. My question is..am I auditing him? Auditing the report or a combination of both? He was responsible for the review. He is the Management rep. He is also the one that gave me the job, so I hate to ask him what I am supposed to do here. Any thoughts are appreciated. We are ISO 9001:2000 certified. We are a manufacturing facility. Thanks in advance, Don

Welcome Thunderhead and I'm glad the Cove has been a source of so much help. When performing and audit on our 'Managment Review' I look at a few things because this is not only an internal process but also a part of the standard. I audit the clauses in the standard to ascertain if we meet the requirements. We should because we are already certified so I don't spend a great deal of time on the clauses but do a quick review. The real Process is our internal process and anyway the External Auditor will audit the clauses. Our internal process is modelled on the clause.

5.6.1: General:
Top management shall review the organization’s quality management system, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness.This review shall include assessing opportunities for improvement and the need for changes to the quality management system, including the quality policy and quality objectives. Records from management reviews shall be maintained (see 4.2.4).
5.6.2. Review Input:
a Inputs to management review shall include information on results of audits.
b Inputs to management review shall include information on customer feedback.
c Inputs to management review shall include information on process performance and product conformity.
d Inputs to management review shall include information on status of preventive and corrective actions.
e Inputs to management review shall include information on follow-up actions from previous management reviews.
f Inputs to management review shall include information on changes that could affect the quality management system.
g Inputs to management review shall include information on recommendations for improvement.
5.6.3. Review Output:
a The output from a management review shall include any decisions and actions related to improvement of the effectiveness of the quality management system and its processes.
b The output from a management review shall include any decisions and actions related to improvement of product related to customer requirements.
c The output from a management review shall include any decisions and actions related to resource needs.

Secondly, I audit our internal process to ensure that we meet our OWN requirements. This will include the usual, such as, Interviewing the main players (a selection of Meeting attendees), the minutes and records of the meetings, action Items and follow up actions etc. I never look at an audit as if I am auditing a person I always look at the process involved.

[welds]

my company was issued 1 CAR because no management review......after that i know that this is the requirement.....so, dun take easy....hehe..

[DannyK]

There should be no problem for you to audit the management review. Take a look at the minutes and compare them to the procedure or quality manual and also the standard.
You may want to look at the previous audit done for management review. It may point out a weakness in the system.
If you have any questions about the minutes, then ask your boss.

Danny

[Randy]

No, you are not auditing him, you are auditing the process in which he is a key component or player.

Audit the process.

Are the required inputs happening?

Is the required activity occurring?

Are the required outputs happening?

What does the "review procedure" say, does it meet the requirements of the standard and is it happening?

If interviewing the "boss" is necessary do so, but what can he say beyond what you already have and know?

Anything beyond the above will be fluff, wasted effort and BS.

Additionally, nice to hear about your job. Good luck.

[Thunder Head]

Originally Posted by DannyK

There should be no problem for you to audit the management review. Take a look at the minutes and compare them to the procedure or quality manual and also the standard.
You may want to look at the previous audit done for management review. It may point out a weakness in the system.
If you have any questions about the minutes, then ask your boss.

Danny

Thanks guys, this is what I started doing today but needed to hear that I was on the right path. I tried to find any evidence that an audit was performed on the last Management review but could not locate any. I dont think it was done. I did notice some of the action items never got carried out since the last review.

[Randy]

OK, you've got some trails and maybe some problems.

The lack of action could be indicative of a CA/PA issue and the audit is self explanatory. Also mgmt review isn't complete until the results of the audit are part of it.

If it was me in my capacity based upon what you've said I'd probably be sharpening the pencil.

[gpainter]

Our president headed up the MR, so he did get the brunt of the audit in addition to the staff.