What are the basics of ISO 9001 documentation?

[jerzki]

hello gud day to all!

I am new here and I would like to inquire to some folks out there about my problem right now regarding our company's certification.

I would like to inquire,what are the basics of ISO 9001 documentation.I am new here in my company and was hired to do this documentation alone.They have some fine guides here but still i dont know where to start at all. I have my past experience in ISO but its model is 9002 now its 9001 so my head is banging how to really start at all. WHere should i really start for this ISO documentation?
I know you guys out there had more experiences regarding this. Im alone here for this documentation thats why I am using this forum coz this may help a lot.
thx in advance. God bless you all.:biglaugh


jerzki
KSA

[Helmut Jilling]

In Reply to Parent Post by jerzki

hello gud day to all!

I am new here and I would like to inquire to some folks out there about my problem right now regarding our company's certification.

I would like to inquire,what are the basics of ISO 9001 documentation.I am new here in my company and was hired to do this documentation alone.They have some fine guides here but still i dont know where to start at all. I have my past experience in ISO but its model is 9002 now its 9001 so my head is banging how to really start at all. WHere should i really start for this ISO documentation?
I know you guys out there had more experiences regarding this. Im alone here for this documentation thats why I am using this forum coz this may help a lot.
thx in advance. God bless you all.:biglaugh


jerzki
KSA

This question cannot be answered in a few short sentences. That is why they write books and provide training. If you are not knowledgable in this area, it would be beneficial to read those books. It is worth the time to learn and plan before you begin.

However, a short answer, to start you, is to begin with cl 4.1, and define all your processes first. Before you write a manual or the procedures.

But, most important, is get some good training or read the fine books you spoke of. It will prevent much rework.

[Claes Gefvenberg]

Hello jerzki, and welcome to the Cove

In Reply to Parent Post by jerzki

I would like to inquire,what are the basics of ISO 9001 documentation.

Before we get into details: Could you provide us with some information about the company (Size, equipment and so on) and what you produce? You will probably get better advice that way.

In Reply to Parent Post by jerzki

I am new here in my company and was hired to do this documentation alone.

Ah... Alone? All alone? What kind of support can you expect from the rest of the organization?

In Reply to Parent Post by jerzki

I have my past experience in ISO but its model is 9002 now its 9001 so my head is banging how to really start at all. WHere should i really start for this ISO documentation?.

I would suggest getting to grips with the processes and their interaction. Then, I suppose the time is ripe for a gap analysis. Given your past experience of ISO9002, I also think you could benefit from reading old threads about upgrading from old 9002 to ISO9001:2000. A search will lead you to a great number of such threads.

/Claes

[jerzki]

Good day!
Tnx a lot guys...this site is really much of a help.
Our company is a construction company but profiting from 3 major divisions: one is construction (a subcontractor based) , (two) is from trading or material supply we also called this as showroom or store and the (third) is from manpower supply. My boss told me that he wants the certification by next year, the company already had some documentation before 3 years back but as I scanned the files I would say that it is weak and are not into the requirements. They had a consultant then, but apparently did not materialize the task and left them unhanded of this certification.
Ive had some training before back in my old job but its 9002, I am also developing some process flowchart here to really know the process.I am interviewing sections by sections here detailing each activity. I am also developing procedures to things I find not in good shape, but my problem is where to start in the documentation?I am 3 months now here from work and my boss is urging me to setle this or else, i am directly reporting to the gen. manager who is also the QMR.
I have some procedures here but i dont know if its ok.
Guys your advice will be very much appreciated. And allow me say my biggest thank you for your help in advance.

jerzki

[DsqrdDGD909]

It's certainly thorough. It looks like there may be some typos in the numbering of a section or two:
"4.1.8. IMPLEMENTATION
4.1.6.8.1. Changes to process shall be implemented only after the changes are formally approved and effective.
4.1.6.8.2 Any change on the procedure can be implemented readily once approved by the Quality Management Representative. Proposed revisions or changes shall not cover customer’s approval under these following conditions:
4.1.6.8.1 Specific requirements stated by customer either verbal or written
4.1.6.8.2 Revisions in the existing quality records previously agreed with customer
4.1.6.8.3 All conditions requiring customer approval prior to implementation shall be coursed thru Marketing Department being SENDAN’s window to customer."

[AndyN]

In Reply to Parent Post by jerzki

I would like to inquire,what are the basics of ISO 9001 documentation.I am new here in my company and was hired to do this documentation alone.They have some fine guides here but still i dont know where to start at all. I have my past experience in ISO but its model is 9002 now its 9001 so my head is banging how to really start at all. WHere should i really start for this ISO documentation?

There are many threads here already dealing with this topic, but the basics are:-
A quality manual, 6 procedures and what ever documentation the organization needs to define and control its processes (flow charts, process maps, work instructions etc.) and any other documentation (like customer specifications, national/international material/testing specs etc.) which may be necessary to define/test etc. products, but your organization didn't write.
Then there's the records which result from the processes and what "ISO" says you should have......

Andy

[Helmut Jilling]

In Reply to Parent Post by AndyN

There are many threads here already dealing with this topic, but the basics are:-
A quality manual, 6 procedures and what ever documentation the organization needs to define and control its processes (flow charts, process maps, work instructions etc.) and any other documentation (like customer specifications, national/international material/testing specs etc.) which may be necessary to define/test etc. products, but your organization didn't write.
Then there's the records which result from the processes and what "ISO" says you should have......

Andy

Ummm...as I suggested before, the processes are the heart of the system. You should define what the processes are, befoire you do a whole lot else.

Also, the nature of your questions suggests that you really should read those fine books you mentioned. It would take less time to read the books or get training, than the struggle to figure out what to do, don't you think?