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3rd January 2007, 05:14 PM
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Software Validation Procedure Question - Complaint Handling Process software
Could someone point me in the direction to a Software Validation Procedure to use as a template for validation of our software which strictly handles the Complaint Handling Process? Thanks and any advice ect would be appreciated.
Last edited by BMSHAHAN; 3rd January 2007 at 05:19 PM.
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3rd January 2007, 05:21 PM
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Re: Software Validation Procedure Question
Good afternoon, and welcome to the Cove!!
Your question seems to be a fairly popular question, showing the rising scrutiny of validation requirements. Here are three threads that I found on software validation. I think I remember a couple of these having some template examples:
Pharmaceutical & Validation Protocol Listings?
Software Validating Adobe Professional according to Part 11?
Contradictions in Medical Device Verification vs. Validation - ISO 13485
There are several threads on this. You may want to perform additional searches to see if your question can be answered.
Also, I know the FDA website has some information. There have been those who state that it is vague, but it may provide a starting place.
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Thanks to BradM for your informative Post and/or Attachment!
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3rd January 2007, 05:41 PM
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Re: Software Validation Procedure Question - Complaint Handling Process software
I moved this to the Software Quality Assurance forum and retitled the thread to better represent the thread topic.
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11th July 2008, 04:06 PM
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Software Validation Procedure Question - Complaint Handling Process software
Hi,
Can any one help with software Validation template/format or sample?
I need to write one for a software for a medical device
Thanks
Quote:
Originally Posted by BradM
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11th July 2008, 04:54 PM
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Re: Software Validation Procedure Question - Complaint Handling Process software
Quote:
Originally Posted by Scotman
Hi,
Can any one help with software Validation template/format or sample?
I need to write one for a software for a medical device
Thanks
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Scotman,
You posted this question 6 (six) times.  One question is usually sufficient to obtain a response from our Fellow Covers.
Stijloor.
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11th July 2008, 04:58 PM
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Re: Software Validation Procedure Question - Complaint Handling Process software
Sorry... I am new here
Secondly, I am so stressed and puzzled and anxious for help in order to finish this project
Quote:
Originally Posted by Stijloor
Scotman,
You posted this question 6 (six) times.  One question is usually sufficient to obtain a response from our Fellow Covers.
Stijloor.
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11th July 2008, 05:06 PM
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Re: Software Validation Procedure Question - Complaint Handling Process software
Quote:
Originally Posted by Scotman
Sorry... I am new here
Secondly, I am so stressed and puzzled and anxious for help in order to finish this project

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Hi Scotman!
I sent you a private message (look in your "welcome" box in the upper right corner of the screen - it should be a green color indicating you have a private message) about this.
If you could, please provide a little more information to give us some background about your company and situation, as it would be most helpful.  And that is something we all love to do here, is help out whenever we can!
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Thanks to GStough for your informative Post and/or Attachment!
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11th July 2008, 05:12 PM
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Re: Software Validation Procedure Question - Complaint Handling Process software
Thanks I have tried that and downloaded some other forms I also needed but nothing specific to my original request.
We are a small business and cannot afford the $$$$$ consultant fee and trying to do-it-yourself prepare for a special 510(K) for adding a software to an existing therapeutic device already FDA cleared.
Quote:
Originally Posted by GStough
Hi Scotman!
I sent you a private message (look in your "welcome" box in the upper right corner of the screen - it should be a green color indicating you have a private message) about this.
If you could, please provide a little more information to give us some background about your company and situation, as it would be most helpful.  And that is something we all love to do here, is help out whenever we can! 
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