In Reply to Parent Post by QualitySysISOAdmin
My company is trying to implement AS9100. In doing so we are updating our procedures and identifying what we need to address to comply. I know that a procedure is not required for this cluase, however, we would like to identify what we need to do.
Now, first of all we have interpreted this clause as taking our employees and doing work at a customer's facility or transfering work to a temporary building for whatever reason.
Our company does have instances where we send our employees to do work at our customer's facility. As far as I know we do not have a process to control and validate the quality of work aside from training of our employees to current industry standards (i.e. J-STD & IPC). Is that enough?
Or should we implement a planning process before going to a cusotmer's facility? Like what tools need to be taken, will tools be provided...etc?
Please let me know your opinions.
Welcome to the Cove Candace.
First of all, you are on the right track with your thinking. Work done outside the facility has to be controlled and validated just as any work done in your facility.
The SAE AS9101 C questionnaire states for 18.104.22.168 -
(68) "When planning to temporarily transfer work to a location outside the organization's facilities, does the organization define the process to control and validate the quality of the work?"
The auditor would need objective evidence that these controls were defined and in place in such a situation. IMHO, I don't feel your normal training would satisfy the requirement. Including the controls and validation on the work order or having a written plan would be more in line of what I would like to see.
Additionally, my idea of a tool list wouldn't satisfy the requirement either. You may, of course, mean something entirely different to what I am thinking. I would look for a plan to address certain quality requirements and validation that those requirements were met.
For example - if your process in the facility uses a vision system for component measurement and a CMM for final validation, you wouldn't be taking those systems into the field with you. How will you control and validate those characteristics at another location? Does the work order define what will be done? Is there evidence that these requirements were met in the temporary facility?
I offer this only as my opinion and not as an official interpretation. I am sure others will offer opinions of their own.