QSA 4.17.6 - Internal Quality Audits - Effectiveness of the corrective actions

There is a QSA point:
Internal Quality Audits 4.17.6
"Are there follow-up audit activities for recording and verifying the effectiveness of the corrective actions taken?"
How can I satisfy this point?
I'm waiting some concrete think.

------------------

Basically you can cover this by re-auditing against the corrective actions implemented for any non-conformities.
a) have actions been implemented?
b) do they work?

If the answer to either is no, we generally raise the matter to the next level of responsibility.
Hope this helps.

[barb butrym]

they are looking for more than 'closed? YUP>>>"

what did you do to close the CA? What evidence did you review? How did you come to that conclusion?

Don't tie your self into a regiment of activities. Leave it a comment block called something like "follow up activities"
and actually fill in what you did to make the decision to close the CAR...
examples:

reviewed training record xxx, yyy for the above mentioned reinforcement of the criteria.

reviewed ECO #xyz to procedure nnnnn rev z to show the required change was authorized and released.

Audited area XXXX for evidence of recurrance, no evidene was found. see report #yyyy

Did a dock audit of product xxx order #yyyy no issues found.

See attached photo of the zzzz area in question. The area no longer has piles of stuff....or what ever

[Jim Biz]

Barb I agree comletley - toooo sad that my auditors would not --- Expected "Clear definitive wording for closure criteria...

We used for customer complaints- XX number of parts shiped during x number of months or days - no further customer complaints forwarded - closure applied.

Also for system corrections or management issues closure - they were looking for "can I see-it in a proven record Closure criteria" Changed this or that - audited on x date - no further problems found over (our choice) X number of days/months - basis for closure established.

Thanks for your help & concrete answer
Now this question is clear me,
we can close it

Originally posted by Csaba:
There is a QSA point:
Internal Quality Audits 4.17.6
"Are there follow-up audit activities for recording and verifying the effectiveness of the corrective actions taken?"
How can I satisfy this point?
I'm waiting some concrete think.