What gets reported about Internal Audits at Management Review?

[AndyN]

I've done a reasonably thorough search but can't find any discussion about what is reported at Management Review, specifically about Internal Audits. Lots on forms, procedures etc. but not what Internal Audit results are reported. If I'm not looking hard enough, could someone point me in the correct thread(s) direction.........?

Or;

Would you like to contribute your organization's approaches to this? What have you people been doing? What reactions do you get to them?

Thanks!

[RCBeyette]

Okay, it's Monday and the first day in a while with no travel or meetings...hence my apparent confusion. What do you mean by audit results? Results are results. How indepth you wish to go with this is up to you and your management group...after all, only that group knows (hopefully) what will benefit the organization.

To give you an idea of what I discussed when I was the Management Representative...pre-July 16, 2007....we had a formal agenda that outlined our internal audit discussions:

• List of current auditors and status (trainee/team/lead)
• List of potential auditors
• Schedule for training
• Internal audit dates and schedule (as appropriate)
• Internal audit results
  • Summary - number of findings, highlights, lowlights, etc...basically a quick read-through of the report
  • Nonconformance Reports - details and recipients
  • Opportunities for Improvement - details and recipients
• Future audit date(s)

I hope that helps.

[Crusader]

Originally Posted by AndyN

Would you like to contribute your organization's approaches to this? What have you people been doing? What reactions do you get to them?
Thanks!

• The February audit resulted in a:
o 100% rating for the overall Purchasing Process.
o 80% rating for Purchasing Information (Supplier Evaluation / Monitoring)
The 20% deficiency is a result of a new supplier monitoring process, which is partially implemented / has incomplete records.
o 90% rating for Verification of Purchased Product
The 10% deficiency is a result of our documentation not matching the actual process. Minor discrepancies were discovered in each “Receiving” area.
o 100% rating for Nonconforming Product Controls related to Verification of Purchased Product.

Plus, the status data from the Internal Audit Scoring spreadsheet that I have shared with everyone.
You mean, data/stuff like this??

I don't tally nonconformances, OFI's, etc. That data in my org means nothing - that type of data would be mis-interpreted and not benefit anyone.

[GStough]

In last year's MR, using Crusader's template, I compiled the number of NCs, MNCs, and OFIs for each process and did a comparison from 2005 to 2006 to show improvements or deficiencies, then put this info into graphs for the visually stimulated so everyone could see at a glance whether his/her areas had improved or slipped a little.

I hope this helps.

[ScottK]

I did a few powerpoint slides broken down like so:

Internal Audits
-dates and overview
-summary of CAPA's
Customer Audits
-Dates and overview
-any resulting CAPA's
Notified Body Audit
-dates and overview
-summary of CAPA's
What to expect in the coming year and areas we need to focus on.

[Jeff Frost]

One other measurement you can use is a comparison of internal audit results with those of 2nd and 3rd party auditors. If your team does not find nonconformance in processes that external auditors are finding you have a problem with your internal audit process that Top Management will need to act on during the review.

[Kevin H]

I'm over to QC now from QA, but 1 metric I've seen reported is the timeliness of closing internal audit nonconformances. I could never convince the current organization to add this - of course if our external auditor had looked at it closely, we' probably have received a major. It was an integral part of reports at a prior employer.

[AndyN]

Originally Posted by Jeff Frost

One other measurement you can use is a comparison of internal audit results with those of 2nd and 3rd party auditors. If your team does not find nonconformance in processes that external auditors are finding you have a problem with your internal audit process that Top Management will need to act on during the review.

Not necessarily! Some findings from external auditors are pure fiction and, for those who are good at their work, it all depends on their sample, what issues were present (in the business) at the time of the audits etc. It's not a one-for-one situation. I wouldn't go all 'Chicken Little' if an external auditor found something my internal auditor didn't........