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Failure Analysis Report Template

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  Post Number #1  
Old 17th September 2007, 03:38 PM
carmelwish

 
 
Total Posts: 13
Please Help! Failure Analysis Report Template

Hi,
I'm working at a startup and we don't have any FA report template that would go to customer explaining why product failed. Does anyone have a sample template or what should be included? Thanks.

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  Post Number #2  
Old 17th September 2007, 03:44 PM
Marc's Avatar
Marc

 
 
Total Posts: 24,480
Re: Failure Analysis Report Template

What is the product?
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  Post Number #3  
Old 17th September 2007, 03:45 PM
Jim Wynne's Avatar
Jim Wynne

 
 
Total Posts: 14,077
Re: Failure Analysis Report Template

Quote:
In Reply to Parent Post by carmelwish View Post

Hi,
I'm working at a startup and we don't have any FA report template that would go to customer explaining why product failed. Does anyone have a sample template or what should be included? Thanks.
I think that use of a template or form in such an application probably isn't a good idea, as it indicates that failure is a regular occurrence. In general, a straightforward report or letter stating the problem, how it was (or is to be) corrected, and what's been done to prevent recurrence is all that's necessary.
  Post Number #4  
Old 17th September 2007, 05:07 PM
carmelwish

 
 
Total Posts: 13
Re: Failure Analysis Report Template

product is a chip.
  Post Number #5  
Old 17th September 2007, 05:37 PM
Jim Wynne's Avatar
Jim Wynne

 
 
Total Posts: 14,077
Re: Failure Analysis Report Template

Quote:
In Reply to Parent Post by carmelwish View Post

product is a chip.




Thanks to Jim Wynne for your informative Post and/or Attachment!
  Post Number #6  
Old 17th September 2007, 05:45 PM
ralphsulser's Avatar
ralphsulser

 
 
Total Posts: 1,573
Re: Failure Analysis Report Template

Quote:
In Reply to Parent Post by carmelwish View Post

Hi,
I'm working at a startup and we don't have any FA report template that would go to customer explaining why product failed. Does anyone have a sample template or what should be included? Thanks.
Maybe a FMEA is what you are looking for to anticipate failures, classify, and prevent same. Failure Mode and Effects Analysis. There are many templates for those here. Look at the green Post Attachments, and free files above
  Post Number #7  
Old 17th September 2007, 06:22 PM
carmelwish

 
 
Total Posts: 13
Re: Failure Analysis Report Template

See how I am - in the Silicon Valley the chip we talk about is first a semiconductor, then a potato. I'm talking silicon, semiconductor chip.
  Post Number #8  
Old 17th September 2007, 09:08 PM
Fatboy

 
 
Total Posts: 49
Re: Failure Analysis Report Template

I agree that having a template is not very optimistic and implies that you will have rejects. However, a template does provide consistency when a failure analysis must be performed. It also serves as a checklist for those performing the evaulation. Here's one that we use.
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: doc Failure_Analysis_Template.doc (52.0 KB, 1063 views)
Thank You to Fatboy for your informative Post and/or Attachment!
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