Required Documents and Document Control in Human Resources for ISO 9001:2000

[puddycat]

What types of documents would a human resource department typically have to have in control to be in compliance with ISO 9001:2000?

[GStough]

In Reply to Parent Post by puddycat

What types of documents would a human resource department typically have to have in control to be in compliance with ISO 9001:2000?

Typically, one would see training forms, job descriptions, performance evaluations, etc. which relate to section 6.2.2 Competence, Awareness and Training of ISO 9001:2000. Your company may require others, but these are a few that I've seen as controlled documents in HR departments....

Hope this helps.

[ScottK]

I expanded the title of your post to hopefully get more responses...

To your question: it depends on what HR is responsible for.
If HR is the process owner for the training system then the training procedure(s) and records. This is typical, but where I work QA is the process owner of this system.
Our HR controls the following documents and associated processes:
-Performance Reviews
-Job Descriptions
-Org Chart
-Employee Handbook
-Hiring Procedure
-New Employee Orientation Procedure (which is linked to training)

[Helmut Jilling]

In Reply to Parent Post by puddycat

What types of documents would a human resource department typically have to have in control to be in compliance with ISO 9001:2000?

Pretty much all of them...any that are meaningful. However, most HR departments already control them via passwords and rev dates. Why not write your doc control procedure to allow that.

[Stijloor]

In Reply to Parent Post by puddycat

What types of documents would a human resource department typically have to have in control to be in compliance with ISO 9001:2000?

All documents (sources of information) and records (proof of compliance) necessary for the safe, effective and efficient operation of the HR process.
Note that ISO 9001:2000 has minimum documentation/records requirements. The rest is up to you. Previous posts provide good examples.

Stijloor.

[ChrisSpencer]

What Program Are Your Old Records?