Determining Defects per Opportunity/AQL - Vehicle & Equipment Repair and Maintenance

[ProStreet]

I am trying to find the best possible way to measure our companies quality. Our service provides repair and return maintenance on various types of equipment (Combat Tanks, Engineer Equipment, Trucks, Generators, and ect.).
I was thinking of using defects per opportunity (DPO), with major and minor faults to gage against the established AQL for minor faults (AQL 6.0) and major faults (AQL 4.5).
We conduct inspections on only 10% of the equipment from each work center.
Dose this sound feasible or is there something better?


Reggie

[Stijloor]

Originally Posted by ProStreet

I am trying to find the best possible way to measure our companies quality. Our service provides repair and return maintenance on various types of equipment (Combat Tanks, Engineer Equipment, Trucks, Generators, and ect.).
I was thinking of using defects per opportunity (DPO), with major and minor faults to gage against the established AQL for minor faults (AQL 6.0) and major faults (AQL 4.5).
We conduct inspections on only 10% of the equipment from each work center.
Dose this sound feasible or is there something better?


Reggie

Hello Reggie,

Welcome to The Cove Forums!

Very interesting question. I searched around and found this.

I am sure you'll hear more from my Fellow Covers.

Stijloor.