In Reply to Parent Post by alexanderqms
The relevant staffs of to be responsibility for ISO management are familiar with the defining of the form in the ISO 9000 standard family is a medium that record relevant quality information of implementation of the quality management system, it will supply evidences for the efficient implementation of management system..
Base on my experiences, it is not easy to design the form well; it needs the same thread as the establishing of the procedure. Let me analysis and summary individual experiences, I have found the following questions during using form:
1)there are some blank columns after the using of form have ended.
2)there are not the sufficient and necessary blank, lead to the operators fill quality information in the other blank, or to add some columns in the form specially with a pen.
3)And we also find this situation of having some format changes in the form.
So, base on the above situations, there is the question that How to design form of management system well. Will you supply some specific ideas?
If people are adding information to forms that isn't called for, you have to determine whether the information is useful or not. If it is, revise the form to account for it, and if it's not, tell people not to add information that's not called for. Similarly, when fields are left blank, you have to determine whether the omissions are appropriate or not. There may be instances where some of the fields on a form will not be applicable each time the form is used.
I like to issue new documentation (any kind--forms, procedures, work instructions) as beta versions, where there's acknowledgment that the documents might need changes before being considered "official." It's often hard to tell what's actually needed until the process is running, and everyone who has to use the documents should be encouraged to help improve them during the beta period. Once you're satisfied that the document fulfills its intended purpose(s), suggestions for changes should still be encouraged, but people should be expected to do things in accordance with the requirements, with no exceptions that haven't been duly approved. In short, if you find that your forms aren't working as intended, you need to change something--either the way that people are using the forms, or the forms themselves.