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Controlled Copies of a Quality Manual in an electronic media (file/server)

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  #1  
Old 2nd April 2008, 08:43 PM
Bob the QE

 
 
Posts: 172
Question Controlled Copies of a Quality Manual in an electronic media (file/server)

I hope this a simple question:

Is there any reason that a quality manual cannot be soley controlled in an electronic media (file/server) and thus making all printed copies uncontrolled. The purpose for this would be to allow a Sales team to send these out customers or possible customers for review and each internal department having access to a control version without worrying about the old school way of keeping track of "controlled copies"?

Thoughts?

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  #2  
Old 2nd April 2008, 08:47 PM
AndyN's Avatar
AndyN

 
 
Posts: 7,895
Thumbs up Re: Controlled Copies of a Quality Manual

No problem.........
Thanks to AndyN for your informative Post and/or Attachment!
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  #3  
Old 2nd April 2008, 11:03 PM
BradM's Avatar
BradM

 
 
Posts: 5,717
Re: Controlled Copies of a Quality Manual

Bob, I see nothing wrong with having the soft copies controlled. Just be conscious of the same old trappings of the hard copy control of people "squirreling" away their own copies of things because they are too lazy to go check the source.

Whether hard or soft... control is control. You want to make sure that people are doing their work off of the latest version of things.
Thanks to BradM for your informative Post and/or Attachment!
  #4  
Old 2nd April 2008, 11:24 PM
Helmut Jilling

 
 
Posts: 4,224
Re: Controlled Copies of a Quality Manual

Quote:
In Reply to Parent Post by Bob the QE View Post

I hope this a simple question:

Is there any reason that a quality manual cannot be soley controlled in an electronic media (file/server) and thus making all printed copies uncontrolled. The purpose for this would be to allow a Sales team to send these out customers or possible customers for review and each internal department having access to a control version without worrying about the old school way of keeping track of "controlled copies"?

Thoughts?
Good concept, but the key to making it work is you shouldn't make internal copies to be used internally. They should be viewed electronically.
Thanks to Helmut Jilling for your informative Post and/or Attachment!
  #5  
Old 3rd April 2008, 09:09 AM
gpainter

 
 
Posts: 1,107
Re: Controlled Copies of a Quality Manual

The QM is actually a sales tool. Send it out uncontrolled.
  #6  
Old 3rd April 2008, 09:29 AM
Colin's Avatar
Colin

 
 
Posts: 1,400
Re: Controlled Copies of a Quality Manual

I agree with gpainter, I don't send controlled copies off-site unless I have to.
  #7  
Old 3rd April 2008, 09:31 AM
David DeLong's Avatar
David DeLong

 
 
Posts: 458
Re: Controlled Copies of a Quality Manual

Quote:
In Reply to Parent Post by Bob the QE View Post

I hope this a simple question:

Is there any reason that a quality manual cannot be soley controlled in an electronic media (file/server) and thus making all printed copies uncontrolled. The purpose for this would be to allow a Sales team to send these out customers or possible customers for review and each internal department having access to a control version without worrying about the old school way of keeping track of "controlled copies"?

Thoughts?
Sending out a Quality Manual to Customers?? I guess this might be OK if it is that 4 pager we've talked about in here and it really doesn't say much. Maybe it is more of a sales brochure.

I remember years ago, there was a company that wanted to develop a quality system to meet the Customer requirement. Apparently another competing vendor sent the Customer their Quality Manual (great detail in this one). Well, the Customer gave a copy to the prospective supplier for them to clone. Can you believe that??

Quality systems are proprietary. I would never send your systems to the Customer but if the Customer wants your Quality Manual, send the index page only.

Never, ever send out detailed quality systems with forms to your Customer.
  #8  
Old 3rd April 2008, 10:35 AM
Jim Wynne's Avatar
Jim Wynne

 
 
Posts: 14,077
Re: Controlled Copies of a Quality Manual

Quote:
In Reply to Parent Post by David DeLong View Post

Sending out a Quality Manual to Customers?? I guess this might be OK if it is that 4 pager we've talked about in here and it really doesn't say much. Maybe it is more of a sales brochure.

I remember years ago, there was a company that wanted to develop a quality system to meet the Customer requirement. Apparently another competing vendor sent the Customer their Quality Manual (great detail in this one). Well, the Customer gave a copy to the prospective supplier for them to clone. Can you believe that??

Quality systems are proprietary. I would never send your systems to the Customer but if the Customer wants your Quality Manual, send the index page only.

Never, ever send out detailed quality systems with forms to your Customer.
In reality, there is almost never anything of significant value in a quality manual. Nearly all of the ones I've seen already look like clones of each other. It's important to protect proprietary information, but there usually isn't any in a quality manual.
Thanks to Jim Wynne for your informative Post and/or Attachment!
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