Unique Opportunity for QM - 'Chief Quality Officer'

[al40]

Hi fellow Covers,

I have a question?

I was called up to the President’s Office today and was presented with a unique opportunity or curse depending on your view. I was given the opportunity to take the title "Chief Quality Officer"?

Here's the catch the President wants to instill quality at the manufacturing level and he feels that I'm the one to do it as the CQO this means that all the manufacturing personnel will report to me and I would become responsible for the manufacturing activities and QM activities.

Here's my problem can I do this if so won't I be violating ISO9001? I've always been taught that these are two different paths and you have to have checks and balances separate from manufacturing.

Please help I'm suppose to give him an answer by Friday.


Thanks,
al40

[Coury Ferguson]

Originally Posted by al40

Hi fellow Covers,

I have a question?

I was called up to the President’s Office today and was presented with a unique opportunity or curse depending on your view. I was given the opportunity to take the title "Chief Quality Officer"?

Here's the catch the President wants to instill quality at the manufacturing level and he feels that I'm the one to do it as the CQO this means that all the manufacturing personnel will report to me and I would become responsible for the manufacturing activities and QM activities.

Here's my problem can I do this if so won't I be violating ISO9001? I've always been taught that these are two different paths and you have to have checks and balances separate from manufacturing.

Please help I'm suppose to give him an answer by Friday.


Thanks,
al40

Violating what part of ISO9001? I don't see any paragraph it would violate, in my opinion.

I think it would be a good thing only because it is everyone's function (Quality).

I would be a little curious regarding the Why? What is the President's thought pattern? What is their objective? Is there a hidden agenda?

It may just be that you are the best qualified to perform this function.

How long have you worked for the company (just curious)?

[Randy]

Ain't got nothing to do with 9001 that I can see as long as you don't audit your own work.

If you're the MR it's an appointment "irrespective of other responsibilities", which means it don't matter what else you do as long as you're a member of management.

Are you going to get any more money or is this one of those "feely-good, warm-fuzzy" situations?

[Stijloor]

Originally Posted by al40

Hi fellow Covers,

I have a question?

I was called up to the President’s Office today and was presented with a unique opportunity or curse depending on your view. I was given the opportunity to take the title "Chief Quality Officer"?

Here's the catch the President wants to instill quality at the manufacturing level and he feels that I'm the one to do it as the CQO this means that all the manufacturing personnel will report to me and I would become responsible for the manufacturing activities and QM activities.

Here's my problem can I do this if so won't I be violating ISO9001? I've always been taught that these are two different paths and you have to have checks and balances separate from manufacturing.

Please help I'm suppose to give him an answer by Friday.


Thanks,
al40

You should have a heart-to-heart conversation with the President to clarify the roles and responsibilities for the both of you.

A nice title CQO....

I do not want to sound negative but nice titles are given to nice people (such as you) resulting in more monkeys on your back while the President is (possibly) abdicating his responsibilities....

I hope that I am mistaken...

Stijloor.

[Wes Bucey]

Originally Posted by al40

Hi fellow Covers,

I have a question?

I was called up to the President’s Office today and was presented with a unique opportunity or curse depending on your view. I was given the opportunity to take the title "Chief Quality Officer"?

Here's the catch the President wants to instill quality at the manufacturing level and he feels that I'm the one to do it as the CQO this means that all the manufacturing personnel will report to me and I would become responsible for the manufacturing activities and QM activities.

Here's my problem can I do this if so won't I be violating ISO9001? I've always been taught that these are two different paths and you have to have checks and balances separate from manufacturing.

Please help I'm suppose to give him an answer by Friday.


Thanks,
al40

Take me through this step by step.

1. What is your current title and basic set of responsibilities and authorities?
2. I presume the CQO title is "plucked from thin air" and is essentially identical in responsibility to "plant manager" or "VP of Manufacturing." Who does the job now? The President?
3. Are there ANY other quality professionals within the organization? your peers? subordinates? superiors?
4. From a dispassionate point of view, where would you say your organization rates in product and service quality today (scale of 1 to 5, with 5 being "world class")? Would most of your customers agree?
5. Any clue what has driven this idea into the President's head? customer complaint? desire to find a new, big customer?

My opinion (based on pure speculation):
Any hope you have of success, regardless of the answers to those questions above (answers would help me zero in on more focused advice), will depend upon your own courage, stamina, and ability to persuade others to follow through on any quality initiatives.

I hope you can implement something approximating Deming's SoPK (System of Profound Knowledge) throughout the organization. Simply, the more folks know about the big picture and the factors that make up its parts, the more likelihood they can work in concert to promote the well-being of the organization and, in turn, advance their own self-interest along with that of the organization.

[joshua_sx1]

al40, go for it!!!

...and congratz...

[Ajit Basrur]

Originally Posted by al40

Hi fellow Covers,

I have a question?

I was called up to the President’s Office today and was presented with a unique opportunity or curse depending on your view. I was given the opportunity to take the title "Chief Quality Officer"?

Here's the catch the President wants to instill quality at the manufacturing level and he feels that I'm the one to do it as the CQO this means that all the manufacturing personnel will report to me and I would become responsible for the manufacturing activities and QM activities.

Here's my problem can I do this if so won't I be violating ISO9001? I've always been taught that these are two different paths and you have to have checks and balances separate from manufacturing.

Please help I'm suppose to give him an answer by Friday.


Thanks,
al40

Did you refer What is a Chief Quality Officer ?

I do not see any issue from ISO 9001 angle. This title is commonly used in hospitals and other related healthcare units.

[ramvaidhya]

The role calls for handling production with the title of CQO? Then it is nothing but heading the production with the quality responsibility. Is it comes with more benefits then worth to have it...other wise it is a clever way to delegate responsibility by management...