During our ISO Audits we always seem to get a ding on our CAR/PAR system. So again we are reviewing our system. We recently have started a change to a more centralized process, (CAR Coordinator, Master log for tracking, Central file of closed CARS). I am looking into ideas of what others do in there systems to make it sucessful?? How is tracking done, how to get internal/ external replies in a timely manor, control of the system. One of our weak areas is participation/response.
Also, to help me understand PARS more correctly, how are PARS generated from CARS ??
Any help on this would be greatly appreciated. And I thank you.