-> I don't see the term nonconformance in the text of the
-> standard. I find conformance, conformity, and
It's semantics. And differences in American English vs Queens English a bit. In addition, there is a difference between a system nonconformance and a part nonconformance. And it can get worse if you think in terms of defects vs defectives. So - we have system nonconformities and part/product nonconformities.
A nonconformity is a nonconformance. The difference is that the word nonconformance is not even found in an english dictionary. But:
Pronunciation - nan kEn for mih ti
Definition 1. refusal or failure to conform, esp. to societal customs, values, or the like.
Definition 2. lack of compliance or adherence, as to a standard, specification, regulation, or the like.
This is why the standard uses the term nonconformity I think. This is not to say nonconformance is not a word, but I have yet to find it in a dictionary.
-> to my ear, nonconformance is more of a state, or
-> collective term, nonconformity, more appropriate to
-> describe an instance. Please excuse my prejudice that to
-> discuss a subject clearly, the terms used require clear
Life is full of little inconsistencies. This is just one.
See This Thread
KPMG did not start major and minor findings. It is from the original ISO. Not from the ISO 9001 document but it was part of the original registration scheme.
There are documents available to registrars that are not available to you or me. I forget the main document name or who authored it. The number 67 or 65 rings a bell. Anyway, the idea was and is to provide some classification of findings.
There is a third 'finding'. It was originally called an 'observation' which was typically the opinion of an auditor on how you could improve something. This is often called an 'opportunity for improvement' as well. But - it is nothing less than an opinion and as we all know, opinions are like a__holes - everyone has at least one.
-> A quick search of the archives here turned up the rule
-> that 5 to 7 minors = a major in in old standard, which I
-> guess at this point would be the old, old standard.
This was a very early 'rule of thumb - 5 to 7 minors in any one 'category' or element was a major. It did not really make sense as in companies of 5000+ employees one expects to find more minors than in a company of 100 employees. Registrars each seem to come up with their own thresholds these days.
Maybe someone working for a registrar can shed some light here.