Elsmar Cove Forum Header Graphic The Elsmar Cove Wiki More Free Files The Elsmar Cove Forums Discussion Thread Index Post Attachments Listing Failure Modes Services and Solutions to Problems Elsmar cove Forums Main Page Elsmar Cove Home Page
NQA-USA
NQA-USA
Miner's MSA (Measurement Systems Analysis) Blog 
Go Back   The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Nonconformance and Corrective Action
Forum Username

Search the Elsmar Cove
Search Elsmar
Monitor the Elsmar Forum
Follow Marc & Elsmar
Elsmar Cove Forum RSS Feed  Marc Smith's Google+ Page  Marc Smith's Linked In Page   Marc Smith's Elsmar Cove YouTube Page  Marc Smith's Facebook Page  Elsmar Cove Twitter Feed
Elsmar Cove Groups
Elsmar Cove Google+ Group  Elsmar Cove LinkedIn Group  Elsmar Cove Facebook Group
Donate and $ Contributor Forum Access
Courtesy Quick Links

Links that Elsmar Cove visitors will find useful in your quest for knowledge:

Howard's
International Quality Services
Marcelo Antunes'
SQR Consulting
Bob Doering's
Correct SPC - Precision Machining

NIST's Engineering Statistics Handbook
IRCA - International Register of Certified Auditors
SAE - Society of Automotive Engineers
Quality Digest Portal
IEST - Institute of Environmental Sciences and Technology
ASQ - American Society for Quality
Reply
 
Thread Tools Search this Thread Rating: Thread Rating: 1 votes, 4.00 average. Display Modes
  #1  
Old 22nd August 2001, 04:31 PM
K Marie K Marie is offline
Inactive Registered Visitor

 
Registration Date: Aug 2001
Location: Tucson, AZ
 
Posts: 2
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 54
Karma: 10
K Marie has less than 100 Karma points so far.
Preventive Action

We have been ISO certified since 1997 and are in the midst of AS9100 certification. We do everything pretty well, except preventive actions. We do plenty of activities that could be classified as preventive actions but aren't sure how to document them or how to gather all the info in one place. Any suggestions?

Sponsored Links
  #2  
Old 22nd August 2001, 10:48 PM
Graeme's Avatar
Graeme Graeme is offline
E-Mails Invalid or Rejected by Recipient System

 
Registration Date: Sep 2000
Location: Lilburn, GA, USA
Age: 65
 
Posts: 428
Thanks Given to Others: 5
Thanked 50 Times in 27 Posts
Karma Power: 0
Karma: 1874
Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.Graeme is appreciated, and has over 1700 Karma points.
Send a message via Yahoo to Graeme Send a message via Skype™ to Graeme
You have asked a question on which there are almost as many opinions as there are auditors...

For a start, look at this discussion in the Continuous Improvement section: http://Elsmar.com/ubb/Forum32/HTML/000027.html

The calibration lab I am working with had the same problems when getting ready for our registration. As for documenting, we handle them just about the same as corrective actions. The only real difference is that instead of correcting a past problem and fixing its cause, we are trying to prevent a potential future problem.

The really hard part for us is deciding what is actually a preventive action and what is simply a process improvement. For instance, late last year we started using a computer-based calibration record-keeping and management system. We decided that was a process improvement in that it made our internal processes more efficient. Some months later we decided to get an additional specialty printer for the system, to gain the capability to print calibration labels from the system data instead of hand-writing them. We decided that is a Preventive Action because it eliminates the possibilty that the date on the label is different from the date in our computer records. It had not yet been a problem for us, but we knew it had been a problem for other similar organizations.

Graeme

[This message has been edited by Graeme (edited 22 August 2001).]
Sponsored Links

  #3  
Old 23rd August 2001, 08:08 AM
E Wall's Avatar
E Wall E Wall is offline
Just Me!

 
Registration Date: Jun 2001
Location: Jefferson County, WV (Eastern Panhandle)
 
Posts: 502
Thanks Given to Others: 79
Thanked 45 Times in 34 Posts
Karma Power: 107
Karma: 1072
E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.
In our system we describe:
The Preventive Action System consists of serveral subsystems. Preventive actions may be initiated as result of process trend analysis, managment-designated roadmaps, staff meetings, internal audit feedback (observations)or preventive maintantenance.

There is more info included, but that sums up the system.
  #4  
Old 23rd August 2001, 01:16 PM
E Wall's Avatar
E Wall E Wall is offline
Just Me!

 
Registration Date: Jun 2001
Location: Jefferson County, WV (Eastern Panhandle)
 
Posts: 502
Thanks Given to Others: 79
Thanked 45 Times in 34 Posts
Karma Power: 107
Karma: 1072
E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.E Wall is appreciated, and has over 900 Karma points.
I missed that before. We use an agenda (and a measureables checklist) that is follwed and 'Preventive Action' is a discussed topic.

The improvement teams leader provides information updates, as well as information from Supervisors (or themselves if they ask to attend), Dept Engineers, Managers and other key folks.

Basically the onus is on the department staff & Manager. They discusses what is relevant in their department prior to the management meeting, and the dept rep that attends contributes as "preventive action" is discussed.
  #5  
Old 23rd August 2001, 01:29 PM
CarolX's Avatar
CarolX CarolX is offline
Super Moderator

 
Registration Date: Jun 2000
Location: North of Chicago,Illinois, USA
Age: 54
 
Posts: 2,170
Thanks Given to Others: 471
Thanked 392 Times in 279 Posts
Karma Power: 286
Karma: 5220
CarolX is appreciated, and has over 1700 Karma points.
CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.CarolX is appreciated, and has over 1700 Karma points.
K Marie,

2 items we identify as PA are ECO's and the suggestion box. As for reporting to upper managment - QA reports the number of ECO's issued weekly. Suggestions are reviewed weekly by the VP.

Hope this helps
CarolX
  #6  
Old 23rd August 2001, 03:35 PM
Alf Gulford Alf Gulford is offline
An Early Cover

 
Registration Date: Aug 2000
Location: Portland, OR
 
Posts: 117
Thanks Given to Others: 0
Thanked 4 Times in 4 Posts
Karma Power: 69
Karma: 20
Alf Gulford has less than 100 Karma points so far.
Some PAs aren't reported because they're just business as usual (and some are never reported because they just don't get documented).

When we randomly select a full-up unit that's ready to ship, and assemble and test it for function and correct parts/packaging, a formal report of the results is sent to all upper management, including the Management Rep who includes the info in the Management Review. Doing stuff like this can be an expensive hassle, but it's sure helped us.

Alf
  #7  
Old 24th August 2001, 12:40 AM
Alf Gulford Alf Gulford is offline
An Early Cover

 
Registration Date: Aug 2000
Location: Portland, OR
 
Posts: 117
Thanks Given to Others: 0
Thanked 4 Times in 4 Posts
Karma Power: 69
Karma: 20
Alf Gulford has less than 100 Karma points so far.
K Marie-
Have you tried creating a procedure that defines some of the PAs common to your business? These could include, in addition to Graeme's & Eileen's items:

Design Reviews (documented in your project folder),

Opening packages ready for shipping to inspect for missing/incorrect parts, and

Checking stored product for deterioration.

All of these can be easily defined and reported to management at appropriate (monthly? quarterly?) periods as preventive action.

Is this the kind of suggestion that's helpful or did I go off course again?

Alf
  #8  
Old 24th August 2001, 12:47 AM
K Marie K Marie is offline
Inactive Registered Visitor

 
Registration Date: Aug 2001
Location: Tucson, AZ
 
Posts: 2
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 54
Karma: 10
K Marie has less than 100 Karma points so far.
Your responses are definitely helpful. However, the biggest questions still remain: who, in your company, compiles the preventive action information, in what manner, how is it presented to management?

Reply

Lower Navigation Bar
Go Back   The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Nonconformance and Corrective Action

Do you find this discussion thread helpful and informational?


Bookmarks


Visitors Currently Viewing this Thread: 1 (0 Registered Visitors (Members) and 1 Unregistered Guest Visitors)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Forum Search
Display Modes Rate Thread Content
Rate Thread Content:

Forum Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Discussion Threads
Discussion Thread Title Thread Starter Forum Replies Last Post or Poll Vote
Continual Improvement, Preventive Action and Corrective Action Database Icy Mountain Quality Tools, Improvement and Analysis 23 11th July 2012 03:22 AM
Preventive Actions vs. Continuous Improvement - Differences LUV-d-4UM Definitions, Acronyms, Abbreviations and Interpretations 5 27th August 2010 12:31 PM
--> Related Forum - Preventive Action and Continuous Improvement Marc Nonconformance and Corrective Action 0 6th October 2009 07:46 PM
--> Related Forum - Preventive Action and Continuous Improvement Marc Problem Solving, Root Cause Fault and Failure Analysis 0 6th October 2009 07:42 PM
Corrective Action, Preventive Action and Continuous Improvement - Differences? Konstantin Stavrou Nonconformance and Corrective Action 2 18th August 2000 04:03 PM



The time now is 03:31 AM. All times are GMT -4.
Your time zone can be changed in your UserCP --> Options.


   


Marc Timothy Smith - Elsmar.com
8466 LeSourdsville-West Chester Road, Olde West Chester, Ohio 45069-1929
513 341-6272
NOTE: This forum uses "cookies".