Do I need both a Supplier Return form and a Supplier Corrective Action Report form?

[Project Man]

I am in the process of writing procedures and documents at a manufacturing facility. My question is whether or not I need both a Vendor Return form and a Supplier Corrective Action Report.
To clarify, I consider 'Vendor' and 'Supplier' to mean the same.

[Randy]

Yep...that's pretty much it....

[Marc]

Originally Posted by Project Man

To clarify, I consider 'Vendor' and 'Supplier' to mean the same.

I usually replace 'vendor' in thread titles and such because 'supplier' is the most 'modern' term. I admit it's a personal thing. I *hate* the term 'vendor'.

But to your post, a supplier return form is not the same as a supplier corrective action request form.

[Project Man]

Is there a danger in trying to combine the two into one document?

[Marc]

I hadn't really thought about it, but I can't say it would be a problem. I would include a 'trigger' which could be as simple as a couple of check boxes together one of which would be "Requires a Corrective Action Response" and the other saying "Does not require a Corrective Action Response". You are probably not going to be requiring a full blown corrective response for every return.

Maybe one of the others here will chime in on this.

[Project Man]

Thank you Marc for your thoughts on this. I realized sometime after posting this that there is a forum for procedures and documentation. I probably should have posted this there for a greater response.

Thanks again.

[prototyper]

The 2 forms are often used for distinctly different purposes. The returns form may be used to trigger cost recovery and geared towards accounts, whereas the corrective action report is for specific problem definition, root cause analysis, countermeasure recording and verification of the countermeasure.

It is possible to combine the 2 forms, but it would depend on how your business functions.

[Project Man]

In my research of these forms I have seen some crossover in both forms. I think that I will add a check box to the VR to indicate whether or not a SCAR was started and I will add a line in the SCAR to allow reference to a VR number.

Thanks.