TickIT vs.ISO 9000-3 vs. ISO 9001 vs. CMM/SEI guidelines @ Level 3

Does anyone have any information on ISO 9000-3 and TickIT and the impact on this with the pending release of ISO 9000:2000? Will ISO 9000-3 be updated? My company, currently operating under the CMM/SEI guidelines @ Level 3, is evaluating TickIT registration due to some customer inputs. Our concern is we could get registered this year and have an obsolete certificate by December if ISO 9000-3 is not updated. Any information would be appreciated.

[Marc]

I thought I read somewhere that ISO 9000-3 was being phased out. If I remember where I saw that I'll get back with you.

[Andy Bassett]

Whilst we are on the subject, i recently turned a job down because it involved building a companies processes around this standard, and i know nothing about it.

Does anyone want to have a go at outlining this standard?. Is it wildly different from 9001/2? What is the key content.? Is it unheard of for Software companies to register to the normal ISO 9001/2

Regards

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Andy B

[This message has been edited by Andy Bassett (edited 12 July 2000).]

A new version of the TickIT Guide is being prepared at the moment for release at the end of the year. The new Guide addresses the requirements of 9000:2000, and also takes into account ISO 12207 - Software life cycle processes.

Hope this helps.

[Andy Bassett]

I may have to face this company again soon, is there anybidy out there who could give me for example an brief explanation about the differences between ISO 9001 and ISO 9003.

I would appreciate the help.

Regards


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Andy B

A link that may explain how ISO 9000-3 (guidance on implementing ISO 9001 for software), rather than ISO 9003 (Final Inspection and Testing) is given below: ***DEAD LINK REMOVED***
Good Luck

[Marc]

egr:

Thanks for the link!

A point that sometimes causes confusion is that, if you are developing a quality system for registration to ISO 9001 and TickIT, the assessors will audit your system against the 20 clauses of ISO 9001 - not against the TickIT Guide or ISO 9000-3.

They will use the Auditor Guidance section of the Guide for interpretation, but your assessment report, non-conformances etc will all be referenced to ISO 9001 (or 9002/9003 if reduced scope).

Until a year ago software producing companies in the UK could only obtain combined ISO 9000/TickIT certification, but this requirement has now been changed, and you can now be registered to ISO 9001 alone.

However, since 9000:2000 incorporates a lot of the process-oriented requirements that are missing from 9000:1994, so the new standard should relate better to IT than the old one did, and companies may choose ISO 9001 rather than ISO 9001/TickIT.

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[This message has been edited by Mike A (edited 09 August 2000).]