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27th February 2009, 09:49 AM
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Policy, Procedure and Work Instruction - Definitions
OK - I did some basic searches on here for some basic definitions of some words or key phrases and really did not find what I am looking for. So...since I know I will get 100 replies to this question...
Define the following:
1. Policy
2. Procedure
3. Work Instruction
Now I ask this to see the variety of answers not because I don't know... 
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27th February 2009, 11:21 AM
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Re: Definitions - Policy, Procedure and Work Instruction
Quote:
In Reply to Parent Post by Tom W
OK - I did some basic searches on here for some basic definitions of some words or key phrases and really did not find what I am looking for. So...since I know I will get 100 replies to this question...
Define the following:
1. Policy
2. Procedure
3. Work Instruction
Now I ask this to see the variety of answers not because I don't know... |
Tom,
You can define these terms as you see fit. If the definitions make sense to you and your organization, it's fine.
Stijloor.
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27th February 2009, 03:34 PM
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Re: Definitions - Policy, Procedure and Work Instruction
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28th February 2009, 03:45 PM
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Re: Definitions - Policy, Procedure and Work Instruction
From the people who wrote the ISO 9000 series:
"Policy" used to be defined in ISO/TC 176/SC 2/N 526R. They have removed it from the latest version of that document (ISO/TC 176/SC 2/N 526R2).
"Procedure" is defined in ISO 9000:2005 (and I recall seeing it posted on the Cove).
"Work Instructions" ( sic) is defined in ISO 10013:2001.
Of course, anybody can define anything any way they want. If you don't believe me, go check this link:
 I_did_not_have_sexual_relations_with_that_woman
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