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Policy, Procedure and Work Instruction - Definitions


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Related Topic Tags
work instructions (wi), definitions, policies and policy statements, procedures (general)
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  Post Number #1  
Old 27th February 2009, 10:49 AM
Tom W's Avatar
Tom W

 
 
Total Posts: 415
Question Policy, Procedure and Work Instruction - Definitions

OK - I did some basic searches on here for some basic definitions of some words or key phrases and really did not find what I am looking for. So...since I know I will get 100 replies to this question...

Define the following:

1. Policy
2. Procedure
3. Work Instruction

Now I ask this to see the variety of answers not because I don't know...

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  Post Number #2  
Old 27th February 2009, 12:21 PM
Stijloor's Avatar
Stijloor

 
 
Total Posts: 14,744
Re: Definitions - Policy, Procedure and Work Instruction

Quote:
In Reply to Parent Post by Tom W View Post

OK - I did some basic searches on here for some basic definitions of some words or key phrases and really did not find what I am looking for. So...since I know I will get 100 replies to this question...

Define the following:

1. Policy
2. Procedure
3. Work Instruction

Now I ask this to see the variety of answers not because I don't know...
Tom,

You can define these terms as you see fit. If the definitions make sense to you and your organization, it's fine.

Stijloor.
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  Post Number #3  
Old 27th February 2009, 04:34 PM
Marc's Avatar
Marc

 
 
Total Posts: 24,564
Re: Definitions - Policy, Procedure and Work Instruction

Policy

Procedure

Work Instruction
  Post Number #4  
Old 28th February 2009, 04:45 PM
qualitymanager

 
 
Total Posts: 219
Re: Definitions - Policy, Procedure and Work Instruction

From the people who wrote the ISO 9000 series:

"Policy" used to be defined in ISO/TC 176/SC 2/N 526R. They have removed it from the latest version of that document (ISO/TC 176/SC 2/N 526R2).

"Procedure" is defined in ISO 9000:2005 (and I recall seeing it posted on the Cove).

"Work Instructions" (sic) is defined in ISO 10013:2001.

Of course, anybody can define anything any way they want. If you don't believe me, go check this link:

Wikipedia reference-linkI_did_not_have_sexual_relations_with_that_woman
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