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7th April 2009, 11:09 AM
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Not out of the crisis
Registration Date: Apr 2006
Location: Butler, NJ
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The Management Representative cares about the QMS so you don't have to
I'm going to make myself a t-shirt with this slogan for the next Management Review meeting.
I wish I could say I was being a total goof, but reviewing the MR action item summary... I'm the only one with my actions items done to the committment dates so far.
Everyone else has taken action on very little.
*sigh*
just a little rant, thanks for reading.
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7th April 2009, 11:18 AM
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'Quality' Comes First
Registration Date: Aug 2007
Location: Kuwait
Age: 31
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Re: The Management Rep - he cares about the QMS so you don't have to
Welcome to the club Scott! Or maybe I should join you, because I am relatively new.
Here, top management commitment plays a very critical role.
Low commitment, high pressure.
High commitment, low pressure!
And all the pressure I'm talking about is on the Management Representative (MR).
Ciao.
__________________
Sincerely, SAM
"To achieve the impossible, it is precisely the unthinkable that must be thought!"
Last edited by Sam4Quality; 7th April 2009 at 11:19 AM.
Reason: removed shortforms
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7th April 2009, 11:21 AM
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Forum Moderator
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Re: The Management Rep - he cares about the QMS so you don't have to
*sigh*
It's clear, not for the first time, why you say you're "Not out of the crisis."
This is actually a common enough theme. Chances are good that the others honestly believe they have nothing needed from them. If that is the case but the facts don't support it, they'll need to be eddicated. The hand holding will need to cease in order to exhibit management commitment.
__________________
Stealth quality versus no quality
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7th April 2009, 11:22 AM
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Super Moderator
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Location: Fort Payne, Alabama, USA
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Re: The Management Rep - he cares about the QMS so you don't have to
Quote:
Originally Posted by ScottK
I'm going to make myself a t-shirt with this slogan for the next Management Review meeting.
I wish I could say I was being a total goof, but reviewing the MR action item summary... I'm the only one with my actions items done to the committment dates so far.
Everyone else has taken action on very little.
*sigh*
just a little rant, thanks for reading.
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Though I'm not the MR, my boss is and I feel both your pain... As Sam4Quality said, you are not alone, my friend.
__________________
Gidget Stough, ASQ CQA
"It's easier to do a job right than to explain why you didn't." - Martin Van Buren
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7th April 2009, 11:29 AM
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Post responsibly
Registration Date: Oct 2001
Location: Long Beach, CA - USofA
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Re: The Management Rep - he cares about the QMS so you don't have to
Quote:
Originally Posted by ScottK
I'm going to make myself a t-shirt with this slogan for the next Management Review meeting.
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Be careful, because the slogan sends the "wrong message". Everyone should care.
__________________
Fighting organizational dysfunction, one post at a time.
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7th April 2009, 11:41 AM
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Not out of the crisis
Registration Date: Apr 2006
Location: Butler, NJ
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Re: The Management Rep - he cares about the QMS so you don't have to
Quote:
Originally Posted by Sidney Vianna
Be careful, because the slogan sends the "wrong message". Everyone should care.
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"should"
funny word
how many times does that appear in ISO9001?
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7th April 2009, 11:46 AM
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'Quality' Comes First
Registration Date: Aug 2007
Location: Kuwait
Age: 31
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Re: The Management Rep - he cares about the QMS so you don't have to
Throw it all up here pal!
This place is our agony aunt, lighten your chest!
Ciao.
__________________
Sincerely, SAM
"To achieve the impossible, it is precisely the unthinkable that must be thought!"
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7th April 2009, 12:21 PM
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Courtesy Access
Registration Date: Jan 2005
Location: Southeast Wisconsin
Age: 57
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Re: The Management Rep - he cares about the QMS so you don't have to
Quote:
Originally Posted by Sidney Vianna
Be careful, because the slogan sends the "wrong message". Everyone should care.
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People should do the right things because they're the right things to do, and not because of what "ISO says." If Scott's situation is such that people in his company aren't doing the right things, there's been a failure of leadership. I think that the MR should be the one who cares about taking care of the standard, and everyone else (assuming conscientious leadership) should be concerned with doing what they're expected to do in their jobs.
__________________
Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.-- Joseph Heller
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Thank You to Jim Wynne for your informative Post and/or Attachment!
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