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  #1  
Old 7th April 2009, 11:09 AM
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Not out of the crisis

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Angry The Management Representative cares about the QMS so you don't have to

I'm going to make myself a t-shirt with this slogan for the next Management Review meeting.

I wish I could say I was being a total goof, but reviewing the MR action item summary... I'm the only one with my actions items done to the committment dates so far.
Everyone else has taken action on very little.

*sigh*

just a little rant, thanks for reading.
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  #2  
Old 7th April 2009, 11:18 AM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

Welcome to the club Scott! Or maybe I should join you, because I am relatively new.

Here, top management commitment plays a very critical role.

Low commitment, high pressure.

High commitment, low pressure!

And all the pressure I'm talking about is on the Management Representative (MR).

Ciao.
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Last edited by Sam4Quality; 7th April 2009 at 11:19 AM. Reason: removed shortforms
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  #3  
Old 7th April 2009, 11:21 AM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

*sigh*

It's clear, not for the first time, why you say you're "Not out of the crisis."

This is actually a common enough theme. Chances are good that the others honestly believe they have nothing needed from them. If that is the case but the facts don't support it, they'll need to be eddicated. The hand holding will need to cease in order to exhibit management commitment.
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Old 7th April 2009, 11:22 AM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

Quote:
Originally Posted by ScottK View Post

I'm going to make myself a t-shirt with this slogan for the next Management Review meeting.

I wish I could say I was being a total goof, but reviewing the MR action item summary... I'm the only one with my actions items done to the committment dates so far.
Everyone else has taken action on very little.

*sigh*

just a little rant, thanks for reading.
Though I'm not the MR, my boss is and I feel both your pain... As Sam4Quality said, you are not alone, my friend.
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Old 7th April 2009, 11:29 AM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

Quote:
Originally Posted by ScottK View Post

I'm going to make myself a t-shirt with this slogan for the next Management Review meeting.
Be careful, because the slogan sends the "wrong message". Everyone should care.
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  #6  
Old 7th April 2009, 11:41 AM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

Quote:
Originally Posted by Sidney Vianna View Post

Be careful, because the slogan sends the "wrong message". Everyone should care.
"should"

funny word

how many times does that appear in ISO9001?
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  #7  
Old 7th April 2009, 11:46 AM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

Throw it all up here pal!

This place is our agony aunt, lighten your chest!

Ciao.
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Old 7th April 2009, 12:21 PM
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Default Re: The Management Rep - he cares about the QMS so you don't have to

Quote:
Originally Posted by Sidney Vianna View Post

Be careful, because the slogan sends the "wrong message". Everyone should care.
People should do the right things because they're the right things to do, and not because of what "ISO says." If Scott's situation is such that people in his company aren't doing the right things, there's been a failure of leadership. I think that the MR should be the one who cares about taking care of the standard, and everyone else (assuming conscientious leadership) should be concerned with doing what they're expected to do in their jobs.
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