Re: Documentation "Flow Down"
In Reply to Parent Post by irish01
I was reading the slides under "implementing a ISO 9001:2000 QMS" on this forum and came across one slide that talked about how documents should always exhibit "flow down" but not "flow up". I'm assuming this means that upper level documents may reference lower level documents, but the lower level should not reference upper level docs.
I think you are correct. Typically, a work instruction should be written with enough detail to complete a task that you shouldn't have to refer to a higher level, (less detailed) document. Quality manual contains references to the procedures that support policy, the policies contain references to the work instructions explaining how to perform the tasks. BUT, and there is always a but, do what works best for you and your company.
added: It looks like whilst I was strining words together, you pretty much got the answer. lol.
"It's fun to have fun, but you have to know how", Dr. Seuss
Man may have invented fire, it took a woman to learn how to play with it.
Last edited by SteelMaiden; 27th April 2009 at 02:20 PM.
Reason: a little slow