Seeking TQM (Total Quality Management) Books Recommendations

I wanted to ask if any one can recomend some good books about TQM and maybe companies were I can follow any good courses..
Thanks in advance..

[Marc]

Any takers on this?

[Laura M]

Just bringing this 'back to the top' - I was
hoping someone would answer too.

Laura

[Don Winton]

<font COLOR="#DF0218"><BLOCKQUOTE>Just bringing this 'back to the top' - I was hoping someone would answer too.</BLOCKQUOTE></font>

I cannot suggest any one particular TQM book, but if you want to read on the 'philosophy' without the rhetoric, try "Integrated Process Management" by Roger Slater. Excellent read and a must for those that wish to grasp the concept.

Just the ramblings of an Old Wizard Warrior.

try for in-depth "fundamentals of total quality management" by Dahlgaard, Kristensen & Kanji

try for practical tools "100 methods for total quality management" by Kanji & Asher

regards skyc

[Andy Bassett]

I use just one book for TQM (But im in the wrong place right now to give exact details), i think its called TQM by a guy called John Oakland.

This book was used a the reference book for the TQM module in Bradford Universities MBA.

It is a very complete book and i use it repeatedly as a reference book.

John followed this book with one on TQM Case Studies, which contained real-life examples and were very interesting to read.

Regards

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Andy B

For a beautiful training book or fun light read and slant on Oakland's texts try:

"TQM A pictorial guide for managers" by Oakland and Morris

It's a cartoon script and comes in ~A4 size or more pocket sized I believe. You'll recognise some of the situations and characters I suspect.

regards
skyc

[Andy Bassett]

Hello Sky C

Can you get the ISBN number.

Regards

Andy

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Andy B