Effectiveness of training? How to Measure Training Effectiveness

[AndyN]

In Reply to Parent Post by dQApprentice

But I guess they consider different audience or level. A lot of people say that the best way (some even claim it’s the only way) to measure effectiveness is to quantify. Training effectiveness is the sum of training content, execution, relevance, etc. How will you arrived at conclusion whether training is effective or ineffective (whole) without the parts?

Not at all. I've had all layers of the organization in classes at the same time. Cost is the driver!

I can also tell you that often the materials were not adhered to in the name of making the training more effective! Only once in over 20 years of training, did anyone ever formally complain about my training! The complaint was over turned, since all they were doing was trying to get a refund!

Furthermore, sometimes the materials didn't arrive at the training location, but a good trainer will still be able to carry on. Often the materials only enhance a training intervention, not be a core part of it. Indeed, many never refer back to their training materials!

[Stijloor]

In Reply to Parent Post by dQApprentice

Training content is useless if you cannot deliver it the way it should be (probably due to language differences, level of trainees, etc). You cannot jump into conclusion easily that employee is competent or incompetent. You need to consider other factors. If you are a good trainer, be it. After you lectured smart employee you will probably say that the training is effective. On the other hand, after you lectured poor employee you will probably say that your training is infective. I don’t think so. You will stop there? Don’t stop there. Consider other factors…

Stijloor.

[dQApprentice]

In Reply to Parent Post by AndyN

Oh, indeed you can! In the early days of ISO implementation many, very good European based trainers were the only source of Lead Auditor training - I guarantee none of them spoke Chinese!! They all used interpreters - sure the class took longer, but it was just as effective and some of the materials weren't used eiter!

Not at all. It depends upon translator. Sometime lizard becomes crocodile and earthworm becomes snake because of this translator. So you need to consider that factor.

[Stijloor]

In Reply to Parent Post by dQApprentice

Not at all. It depends upon translator. Sometime lizard becomes crocodile and earthworm becomes snake because of this translator. So you need to consider that factor.

You use a competent translator. Done it many times.

Stijloor.

[dQApprentice]

In Reply to Parent Post by Stijloor

You use a competent translator. Done it many times.

Stijloor.

You are wrong. Your translator is very good both Chinese and English but what he/she is translating is the opposite of what you are lecturing. The fact is a very good lecturer is being sold by the translator. The reason is unawareness of Chinese language. Let me ask you this. How your different audience affects you as a lecturer? What you see, hear, feel affects the way you lecture? Your senses can have control over how positive or negative your attitude while lecturing. Consider that factors too. An incompetent employee needs incompetent trainer. Don’t just measure the star section or class A and conclude that your training is effective. Pick other samples. Try the less likely ones.

[Stijloor]

In Reply to Parent Post by dQApprentice

You are wrong. Your translator is very good both Chinese and English but what he/she is translating is the opposite of what you are lecturing. The fact is a very good lecturer is being sold by the translator. The reason is unawareness of Chinese language. Let me ask you this. How your different audience affects you as a lecturer? What you see, hear, feel affects the way you lecture? Your senses can have control over how positive or negative your attitude while lecturing. Consider that factors too. An incompetent employee needs incompetent trainer. Don’t just measure the star section or class A and conclude that your training is effective. Pick other samples. Try the less likely ones.

Have a great weekend!

Stijloor.

[AndyN]

You too, Jan!

[dQApprentice]

have a great weekend to all. thank you for this democratic exchange of ideas.