Originally posted by E Wall
Does there seem to be the same folks over and over winning the $2 bills? What a FAB! and clever concept, by the way. Thank you for sharing this idea. If your of a mind to I'd love maybe a copy of some 'general' types questions you ask. Also how long has this been done? and have you been able to show an effect? I would like to propose this idea to our company and anticipate a number of questions.
Thank you again! Eileen
We try not to ask the same individuals each week. We only have 150 employees, so it's not that difficult. We've been doing this for over a year. Unfortunately, there tends to be some repetition in the questions over a period of time (perhaps my fault as I can get somewhat lazy in trying to think up new questions...
) While we don't directly measure the effect, I like to throw a question or two in during internal audits to see if they have stuck. By-and-large employees remember the questions and the answers. Here are a few of the more general questions we ask:
- Why are documents stamped with the red "Controlled" stamp?
- What should you do if you think that a Controlled Document is incorrect?
- What should you do if you want to change a procedure in your work area?
- What should you do if a Calibrated Instrument falls on the floor or fails to check accurately at the beginning of your shift?
- How do you know an employee is allowed (trained or in-training) to perform a job?
- What do you do if you are unsure of a specific answer during an audit?
I hope these give you a general idea of the type of questions we ask. The other questions are more specific to our procedures, etc.
Let me know if you have any other questions.