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ISO 9001:2000 Process Based Internal Quality Audit Plan


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  Post Number #1  
Old 25th October 2001, 08:57 AM
Martin Bailey

 
 
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I Say... ISO 9001:2000 Process Based Internal Quality Audit Plan

We are currently registered to ISO 9001:1994, working towards the Year 2000 revision. As part of our efforts we have decided to trial/work towards a process based audit, whist maintaining our commitment to 9001:1994.

I have classified various activities within the company and formed the processes required, in the past we audited clauses within the standard.

I've have then pulled out the applicable clauses of the new standard, tied these together both with audit areas and relevent clauses of 9001:1994.

The net result to date is a more comprehensive audit plan seeking to improve activities within the organisation.

The first audit has been completed and we have more constructive observations previous audits ever identified. I am very pleased with the results so far.

Are any other forum users also 'experimenting' in this manner?

Best regards

Martin

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  Post Number #2  
Old 25th October 2001, 10:06 AM
gpainter

 
 
Total Posts: 1,112
We started with system audits only, once we became registered we went to process audits. They take more time and you get more bang for the time. We also call out Opportunities for Improvement, which allow the auditors and auditee to express things that can be improved. To this point it has worked well.
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  Post Number #3  
Old 25th October 2001, 10:24 AM
Marc's Avatar
Marc

 
 
Total Posts: 24,566
I Say...

> We started with system audits only, once we became
> registered we went to process audits.

This is my recommendation as well.
  Post Number #4  
Old 26th October 2001, 08:51 AM
Russ's Avatar
Russ

 
 
Total Posts: 237
Martin,
Can you post an example of how you put together the process audit within the 1994 requirements. I am in the transition process to 9K2K and this is my weakest point right now. I want to start auditing by process now and work into 9K2K so any examples you could give me would be appreciated.
  Post Number #5  
Old 3rd November 2001, 09:03 AM
Marc's Avatar
Marc

 
 
Total Posts: 24,566
Question

Have you read through http://Elsmar.com/Audit/ ?
  Post Number #6  
Old 3rd December 2001, 04:54 PM
RCW's Avatar
RCW

 
 
Total Posts: 439
Question

Okay, I have to ask.

What is a "system" audit versus a "process" audit?

I think I know the difference but I need somebody to confirm my hunch.
  Post Number #7  
Old 3rd December 2001, 05:01 PM
RCW's Avatar
RCW

 
 
Total Posts: 439
Question

Okay, I have to ask.

What is a "system" audit versus a "process" audit?

I think I know the difference but I need somebody to confirm my hunch.
  Post Number #8  
Old 3rd December 2001, 07:44 PM
E Wall's Avatar
E Wall

 
 
Total Posts: 502
Q9000-2000 Reference

These definitions are provided in the Q9000-2000 normative reference:
3.2.1 system - set of interrelated or interacting elements

3.4.1 process - set of interrelated or interacting activities which transforms inputs into outputs. (Notes 1/2/and 3 apply)

Note 1: Inputs to a process are generally outputs of another process.

Note 2: Processes in an organization (3.3.1) are generally planned and carried out under controlled conditions to add value.

Note 3: A process where the conformity (3.6.1) of the resulting product (3.4.2) cannot be readily or economically verified is frequently referred to as a "special process".
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