I want to establish a quality newsletter that is issued every few months, to keep everyone up to date on what we're doing in our QSM. The first one will focus on the upcoming 9001 certification audit, the second one will
celebrate the news of getting certification; and from then on it can be used to roll out changes, etc.
I want it to be a motivational tool, so that people don't lose sight of quality. Ours is a broad business with many different sites, and I won't be able to get to them all to talk to people individually.
Has anyone done this before? Has it worked? Are there examples floating around that I could have a look at? Or suggestions of content?