In Reply to Parent Post by mpfizer
we have recently completed surveliance audit for ce now auditors states that as per new directive 2007/47 the changes can appear only after next audit as this was done before 21March 2010? is he right
please also let me know if a new certificate has to be issued , what is the procedure?
what do we inform customers untill then ?? are we following the new directive or not ? the auditors say we are but refuses to confirm as he feels that it can only be confirmed after 21/3/2010 ??
The auditor is right. You cannot be forced to apply requirements which arenot in force by that time. As the audit was before the required period, the audit reference has been the existing (after 21st March old) version of the directive. However, in the next audit, the new directive will be in force, so they will conduct the audit according to the new directive.
I would like to know more about what you mean with a new certificate. If you state the product and the intended use, I may tell something more.
And, the customer part... First of all, you must understand that you must apply to directives as what they tell you, because they are regulations, they are legislative documents. If a directive is coming into force on 21st March 2010, then you must apply the requirements of the directive from that date. However:
1. You already have a system which is certified and which is sustained.
2. You will fullfill the requirements of the directive from 21st March 2010 to sustain your system; otherwise, you cannot pass the next audit.
3. Your certification audit period was before 21st March 2010, which means that you will be audited on 10's of March 2011. Until then, there is a certificate which proves that you have a system which is checked and guarenteed that it is okay.
So... You will tell your customers that it is okay with your CE mark.
But, do not forget to implement new requirements until the next audit.
If you arenot satisfied with all those, then please search for something like "transition period".