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  #1  
Old 9th January 2002, 11:17 AM
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Default TS Customer Specific Requirements

We are in the process of changing our registration status from QS9000 to TS16949 I am looking for an example of level 1 & level 2 documentation that addresses the TS Element of Customer Specific Requirements, so I can incorporate this into our Manual & Procedures to meet the requirement of TS16949. I'm having a little trouble as to how to write this section I sure could use some help on this one. Thanks in advance!

Ron Bredeweg
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Old 13th January 2002, 11:11 PM
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This is good. I was just about to start a thread on this!
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Old 14th January 2002, 04:09 AM
Al Dyer
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Here is a preliminary sample procedure:
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting the post it is in, 3. Use at your Own Risk.
File Type: doc ts-301 customer requirements.doc (116.0 KB, 482 views)
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Old 14th January 2002, 04:22 AM
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Default Matrix Approach

Cross Reference Matrix. Interesting approach. Thanks, Al!
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Old 14th January 2002, 07:09 AM
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Default

As a method to ensure that customer specifics were not lost in the bodies of a procedures a good idea is to add a special section to the procedure.

1.0: Purpose
2.0: Scope
3.0: Responsibilities
4.0: Procedure
5.0: Customer Specific Requirements
6.0: Related Documents (procedures, instructions, forms)
7.0: Records/Evidence
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Old 14th January 2002, 09:24 AM
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Default

Using a matrix as an overview and adding the Customer Specific Requirements to the contents of the procedure is the way I am going to go what a great idea! It makes perfect sence to use this approach. Keep it simple, I was making it way too hard. Gota go procedures to modify!!!!!!!!!!!!!

Thanks for your help

Ron
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