I would like to understand when each one of the above should be used.
when I'm talking about ISO9001 I'm not talking about doing it for getting the certification but in terms of quality management.
for example - for the administrative and operational sector of a school (not considering the educational section that includes the teachers , teaching programs etc.) which method would you think should be more effective to achieve improved processes, efficiency in achieving quality goals?
does anyone know about written comparison between the two ?