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internal audits, pear (process effectiveness assessment report), as9100 - aerospace quality management systems
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  #1  
Old 13th July 2010, 02:37 AM
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Question AS9100:C PEARs (Process Effectiveness Assessment Report)

Has anybody out there started using PEAR's internally? I am about to start a trial of adding PEAR's to my internal audits and wondered if anybody had news on how effective they are?

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Old 13th July 2010, 09:43 AM
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Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

I believe the concept of assessing process effectiveness is hugely dependent on the auditor's competence. Especially because, over the decades, auditors have been indoctrinated in auditing for conformity and nothing more. The associated form is secondary, in my opinion.

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Old 14th July 2010, 04:45 AM
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Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

I have decided to put it into my customers QMS to aid their understanding of effectiveness and to make CB auditing easier. Just wondered if anybody else was doing or thinking of doing the same?

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Old 14th July 2010, 06:14 AM
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Bomb! Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

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In Reply to Parent Post by Phiobi View Post

Has anybody out there started using PEAR's internally? I am about to start a trial of adding PEAR's to my internal audits and wondered if anybody had news on how effective they are?
Phiobi,

I strongly recommend a version of the PEAR form be completed by the managers responsible for design, purchasing, production and delivery before audit.

I recommend not giving this job to internal auditors. The managers and their supervisors should know how effective their processes are before the audit.

I've recommended this for sometime now in some other part of the Cove.

John

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Old 14th July 2010, 06:18 AM
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Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

Inclusion of all your customer specific requirements and the regulatory requirements in your audit check list will ensure the implementation and the process effectiveness
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Old 14th July 2010, 09:44 AM
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Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

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In Reply to Parent Post by Ramansrin View Post

Inclusion of all your customer specific requirements and the regulatory requirements in your audit check list will ensure the implementation and the process effectiveness
I could not disagree more. Audits don't ensure process effectiveness in the same way inspection does not ensure product integrity. A process can be in conformity with all internal and external requirements and still be ineffective.

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Thank You to Sidney Vianna for your informative Post and/or Attachment!
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Old 14th July 2010, 12:06 PM
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Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

Thanks for all the comments.

John,

I would be interested to find out why you think PEARs should not be performed by internal auditors?

All,

The reason for adding PEARs was to increase the value of audits. Internal audits were not finding many or any issues and the QMS appears to be quite mature, yet when you look at the KPI's it is clear that more work is needed. Having aligned the KPI's to the processes I now find that PEARs show the same as the KPI and give a tool to start to improve each process.
So much value starting to be added the "management" see value in audits again and are even investing in training for more auditors

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Old 14th July 2010, 01:31 PM
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Re: AS9100:C PEAR's (Process Effectiveness Assessment Report)

ISO 9001 and AS9100 already require that internal auditors audit for effectiveness, but I think there has always been too much focus on conformity only. Clause 8.2.2a requires that the auditors determine conformity, clause 8.2.2b requires that the auditors determine effectiveness (along with auditing the requirements of 8.2.3).

I've used variations of the PEAR with consulting clients. In one case their audit report format includes content from the PEAR (including check boxes) to state conclusions relative to effectiveness, along with similar content to summarize conclusions for conformity to address both areas that they should be covering.

I agree with John, that before auditors (internal or external) use the PEAR in audits that process owners should be familiar with it so that they'll understand its intent and be comfortable when it's used.
Thank You to howste for your informative Post and/or Attachment!
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