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customer specific requirements (csr), fmea - failure modes and effects analysis, general motors (gm), pfmea (process fmea)
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  #1  
Old 26th January 2011, 05:55 PM
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Please Help! Reverse PFMEA also known as "Go and See" PFMEA - Customer Request

We have a customer asking us to implement Reverse PMEA also known as "Go and See" PFMEA. Has anyone had any experience with this?

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Old 26th January 2011, 06:02 PM
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Re: Reverse PMEA also known as "Go and See" PFMEA - Customer Request

Reverse PMEA or Reverse PFMEA?

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Old 26th January 2011, 06:44 PM
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Re: Reverse PMEA also known as "Go and See" PFMEA - Customer Request

not a lot of info to go on. marty100 can you provide more details? have you asked your customer exactly what they want? 'go and see' is a Japanese phrase meaning get out of the conference room and see and work the actual process for yourself...'reverse' PFMEA is suggestive of working backwards from actual failures so I could guess what they mean but that's all it would be.

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Old 26th January 2011, 06:47 PM
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Re: Reverse PMEA also known as "Go and See" PFMEA - Customer Request

Go and see.

Taichi Ohno, creator of the Toyota Production System is credited, perhaps apocryphally, with taking new graduates to the shopfloor and drawing a chalk circle on the floor. The graduate would be told to stand in the circle and to observe and note down what he saw. When Ohno returned he would check and if the Graduate had not seen enough he would be asked to keep observing. Ohno was trying to imprint upon his future engineers that the only way to truly understand what happens on the shopfloor was to go there. It was here that value was added and here that waste could be observed.

Genchi Genbutsu is therefore a key approach in problem solving. If the problem exists on the shopfloor then it needs to be understood and solved at the shopfloor.

This attitude of Genchi Genbutsu is also called Gemba attitude. Gemba is the Japanese term for "the place" in this case 'the place where it actually happens'. Since real value is created at the shopfloor in manufacturing, this is where management need to spend their time.

Also, sometimes referred to as "Getcha your boots on" (and go out and see what is happening) due to its similar cadence and meaning.

Reverse FMEA. Begin at slide #37

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Old 27th January 2011, 05:02 AM
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Re: Reverse PMEA also known as "Go and See" PFMEA - Customer Request

This is also part of the GM QSB system

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Old 27th January 2011, 06:15 AM
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Re: Reverse PMEA also known as "Go and See" PFMEA - Customer Request

Quote:
In Reply to Parent Post by Howard Atkins View Post

This is also part of the GM QSB system
Explained by Russ including concerns in post 7 in What is QSB Training? It's a GM thing - 'Quality System Basic' Training in December 2006.

Here is Howard's post 3 in GM's QSB - Checklist for Control Plan Audit development..

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Old 27th January 2011, 09:14 AM
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Re: Reverse PMEA also known as "Go and See" PFMEA - Customer Request

Thanks everyone. I have no more information at this time but this is connceted with my customers staus with GM. They want to visit our plant to see how we have implemented this. I have had trouble accessing some of the links as my IT system has blocked them.
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Old 27th January 2011, 12:31 PM
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Re: Reverse PFMEA also known as "Go and See" PFMEA - Customer Request

Ask your customer to give you the QSB presentation

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