Re: Quality Councils - Do they still exist? Are they useful?
Juran’s Quality Council is very interesting in larger organizations in which a quality system is very difficult to implement due to the resistance on changing.
We are using it because we think that the Council is an excellent tool to guarantee that on the QMS everybody is going on the same direction!
If all the leaders are involved in the Council, we can be sure that we have a system at the same speed in all the organization.
They must perform (at least give their an opinion) on:
- Management system review,
- Audit program,
- establish and control the quality objectives,
- Analyze relevant corrective and preventive actions,
- Define the specific training on quality management.
No Quality, no business!