Elsmar Cove Forum Header Graphic The Elsmar Cove Wiki Sitemap More Free Files The Elsmar Cove Forums Discussion Thread Index Post Attachments Listing Failure Modes Services and Solutions to Problems Elsmar Cove Forums Main Page Elsmar Cove Home Page
NQA-USA
NQA-USA
Miner's MSA (Measurement Systems Analysis) Blog 
Go Back   The Elsmar Cove Forum > ISO (International Organization for Standardization) Standards > ISO 9000, ISO 9001, and ISO 9004 - Quality Management Systems > ISO 9000, ISO 9001, and ISO 9004 - Questions and Discussions
Forum Username

Wooden Line

How to apply ISO 9001-2008 in Banks

Search the Elsmar Cove
Search Elsmar
Monitor the Elsmar Forum
Follow Marc & Elsmar
Elsmar Cove Forum RSS Feed  Marc Smith's Google+ Page  Marc Smith's Linked In Page   Marc Smith's Elsmar Cove YouTube Page  Marc Smith's Facebook Page  Elsmar Cove Twitter Feed
Elsmar Cove Groups
Elsmar Cove Google+ Group  Elsmar Cove LinkedIn Group  Elsmar Cove Facebook Group
Donate and $ Contributor Forum Access
Courtesy Quick Links

Links that Elsmar Cove visitors will find useful in your quest for knowledge:

Howard's
International Quality Services
Marcelo Antunes'
SQR Consulting
Bob Doering's
Correct SPC - Precision Machining

NIST's Engineering Statistics Handbook
IRCA - International Register of Certified Auditors
SAE - Society of Automotive Engineers
Quality Digest Portal
IEST - Institute of Environmental Sciences and Technology
ASQ - American Society for Quality

Related Topic Tags
banks (financial), financial institutions, gap analysis, iso 9001 - quality management systems, implementation of a standard in a company
Reply
 
Thread Tools Search this Thread Rate Thread Content Display Modes
  Post Number #1  
Old 17th August 2011, 01:12 AM
thanhx46

 
 
Total Posts: 2
Question How to apply ISO 9001-2008 in Banks

Dear sir
Could you introduce me apply ISO 9001-2008 in banks please?
Thanks

Sponsored Links
  Post Number #2  
Old 17th August 2011, 03:08 AM
harry

 
 
Total Posts: 6,278
Re: How to apply ISO 9001-2008 in Banks

Welcome to the Cove.

Read the following thread. It is 19 pages long and the answers to your question can be found therein (irrespective of industry, the method is the same). You'll walk away 'enriched'.

Where to Start to Implement ISO 9001?

Last edited by harry; 17th August 2011 at 03:21 AM.
Sponsored Links

  Post Number #3  
Old 17th August 2011, 05:35 AM
JaneB's Avatar
JaneB

 
 
Total Posts: 3,517
Re: How to apply ISO 9001-2008 in Banks

Quote:
In Reply to Parent Post by thanhx46 View Post

Dear sir
Could you introduce me apply ISO 9001-2008 in banks please?
Thanks
Applying the Standard 'in banks' isn't any different from applying it in any other organisation you can think of or name, from a manufacturer to a school, from a consultancy to an IT software developer, from a logistics company to a distributor to an architectural company to a builder. Or a hospital, nursing agency, rehabilitation services provider, insurance company, and so on.

It's a generic Standard - meaning, it's requirements are generic, not specific. You'll have to put in some time learning what it says, what it means, and then thinking carefully about how what it says applies in your particular field and in your particular organisation. And yes, the thread mentioned is one place to start.
Thanks to JaneB for your informative Post and/or Attachment!
  Post Number #4  
Old 17th August 2011, 09:20 AM
somashekar's Avatar
somashekar

 
 
Total Posts: 4,653
Re: How to apply ISO 9001-2008 in Banks

Quote:
In Reply to Parent Post by thanhx46 View Post

Dear sir
Could you introduce me apply ISO 9001-2008 in banks please?
Thanks
What is your policy on which the bank operates to satisfy the customer ...?
What are your products and its processes ...
savings account, current account, loans, credit cards, ... and what are its processes.
Who are your customers ...
Individuals, institutions, other banks, industries .....
How do you plan a new financial product ....
Inputs, outputs, reviews, product plans, target customers, communication...etc.
How do you work ....
Forms, process times, records, maintenance, training of your employees, Cash handling....and more
If a customer complains ....
How will he do, what will you do, how do you get back, any feedback method adopted.....etc
How do you measure performance ...... Can you fix objective ...?
Processing of an enquiry, time for delivery, processing of an application ....and more
How do you take corrective action .....
When you find internal nonconformances, customer complains, methods for same, resolution, effectivness monitoring ....etc.
What do you do to maintain your infrastructure and equipments that helps you to perform and avoid waiting, downtime, ...etc.
A mechanism to audit all these periodically
A bank management review mechanism about the bank performance about the above....


Done >>>>
Thanks to somashekar for your informative Post and/or Attachment!
  Post Number #5  
Old 17th August 2011, 09:41 AM
JJ777

 
 
Total Posts: 104
Lightbulb Re: How to apply ISO 9001-2008 in Banks

The very first thing I would do is to attend an ISO9001:2008 course to get yourself familiarized with the standard and then start of with your project.
  Post Number #6  
Old 19th August 2011, 01:31 AM
thanhx46

 
 
Total Posts: 2
Re: How to apply ISO 9001-2008 in Banks

Do you have any sample form involve modyfine products? Please send me thank and best regards?
Reply

Lower Navigation Bar
Go Back   The Elsmar Cove Forum > ISO (International Organization for Standardization) Standards > ISO 9000, ISO 9001, and ISO 9004 - Quality Management Systems > ISO 9000, ISO 9001, and ISO 9004 - Questions and Discussions

Do you find this discussion thread helpful and informational?


Bookmarks


Visitors Currently Viewing this Thread: 1 (0 Registered Visitors (Members) and 1 Unregistered Guest Visitors)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Forum Search
Display Modes Rate Thread Content
Rate Thread Content:

Forum Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Discussion Threads
Discussion Thread Title Thread Starter Forum Replies Last Post or Poll Vote
What ISO 9001:2008 procedures apply for IT (Information Technology)? QAMTY ISO 9000, ISO 9001, and ISO 9004 - Questions and Discussions 21 17th August 2011 07:22 PM
How does ISO 9001:2008 apply to a logistics Company? SDA3468 ISO 9000, ISO 9001, and ISO 9004 - Questions and Discussions 2 26th January 2011 07:16 PM
ISO 9001:2008 Status Forum to be closed on 18 November 2008 Marc ISO 9001:2008 Status (Archived Discussions - For Reference Only) 8 18th November 2008 02:21 PM
Bank Registrations - Banks that are certified to ISO 9001 Marc ISO 9001:1994 (Archived Discussions - For Reference Only) 0 24th August 1998 05:48 PM



The time now is 08:49 PM. All times are GMT -4.
Your time zone can be changed in your UserCP --> Options.


   


Marc Timothy Smith - Elsmar.com
8466 LeSourdsville-West Chester Road, Olde West Chester, Ohio 45069-1929
513 341-6272
NOTE: This forum uses "cookies".