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  #1  
Old 9th March 1999, 10:21 PM
MADHAVAN
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Question ISO 9002 Section 4.7 - Heat Treatment - Supplies and related services
1. MY CLIENT RECEIVES AUTOMOBILE COMPONENTS / MACHINE PARTS FOR HEAT TREATMENT.
IS THE ISO CLAUSE 4.19 APPLICABLE?
2. IN THE SAME WAY IS THE CLAUSE 4.7 APPLICABLE?
IF NOT, WHAT CLUASES ARE SPECIFICALLY APPLICABLE?
WILL SOMEONE HELP?
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Old 11th March 1999, 01:48 AM
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Section 4.19 would be applicable if “servicing is a specified requirement.”

Section 4.7 is most probably applicable, if the heat treatment is considered “supplies or related activities.”

As for what clauses are specifically applicable see 4.2.2. “The range and detail of the procedures…”

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Old 13th March 1999, 11:26 AM
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Actually ther eis a whole document i saw on heat treating and ISo 9000..guide notes i believe...let nme see if I can dig up its title and where to get it...give me a couple days
 

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