How do you prioritize the areas that require corrective actions?

[Andrews]

How do you prioritize the areas that require corrective actions i.e based on the dollar amount or the severity of the problem?

[Carl Exter]

That's up to your system, and for your management review to decide. For us, the dollar amount and the severity of the problem are frequently the same!!

[Claes Gefvenberg]

I'll go along with that. Cost and severety more often than not go hand in hand.

You also have to determine how hard or expensive a problem is to correct: Do you have the money, tecnique and/or knowledge needed to fix it? Some things you can set right by just changing the way you do things... So do it.... Other things you may need to invest to take care of....

/Claes

[Ravi Khare]

Andrews said:

How do you prioritize the areas that require corrective actions i.e based on the dollar amount or the severity of the problem?

How have you been prioritizing up to now?

[noboxwine]

Severity and costs are almost always directly proportional. Let the $ show you the areas in which to concentrate first. Good luck !

[db]

You could look at a host of things. What impacts the customer most? What has the biggest bang for the buck? Which will kill folks (we're talking safety)? It is up to you to decide what the criteria will be. And remember, you can change the criteria and how you weigh your decision. It is YOUR system!

[6MARINE]

I will have to agree with Claes on this subject.

Remember that the first phase of corrective action is to identify the problem then to contain it.

Once you contain the problem then develop a initial corrective action based on the evidence that is in front of you.

The initial corrective action should be detailed enough to prevent any catastrophic event from happening. (Speaking about a product rejection, safety concerns, and/or a financial event)

Then develop a root cause and corrective action.

Remeber that corrective action takes time and is a step by step process.

[Al Dyer]

How about basing it on how it will affect the customer?????