Boundary of Clause 8.3 - Control of Nonconforming Product

[nabilpk]

Is this right that this clause is for products manufacture/produced in the company and purchased products both? Somebody told me that any violation of rules/policies/SOPs non conformance also covers that for example if someone in the organization not following leave procedure then this clause will be applied. Please suggest.

[somashekar]

In Reply to Parent Post by nabilpk

Is this right that this clause is for products manufacture/produced in the company and purchased products both? Somebody told me that any violation of rules/policies/SOPs non conformance also covers that for example if someone in the organization not following leave procedure then this clause will be applied. Please suggest.

Good one this ...
This will not even come under the 8.2.3, however when you read the NOTE under the 8.2.3, you can consider how correction / corrective action can be taken up for your situation.

[snappy]

Yes, 8.3 also applies to purchased product. 7.4.1 and 7.4.3 require purchased product to be verified to meet purchasing requirements before use. If product is found not to meet requirements, it is treated as nonconforming product.

However, failure to follow a procedure itself is not nonconforming product. It is a nonconformity, however, treated according to 8.5.2--not 8.3.

[Big Jim]

In Reply to Parent Post by snappy

Yes, 8.3 also applies to purchased product. 7.4.1 and 7.4.3 require purchased product to be verified to meet purchasing requirements before use. If product is found not to meet requirements, it is treated as nonconforming product.

However, failure to follow a procedure itself is not nonconforming product. It is a nonconformity, however, treated according to 8.5.2--not 8.3.

Unless nonconforming product is the result of not following a procedure. For example, not following a procedure for a special process could create a problem that may not be identifiable until it has been in use for some time.

[snappy]

In Reply to Parent Post by Big Jim

Unless nonconforming product is the result of not following a procedure. For example, not following a procedure for a special process could create a problem that may not be identifiable until it has been in use for some time.

It is true that nonconforming product may result from not following a procedure. Are you saying in a case of a special process, for example, that not following the procedure is itself nonconforming product? Not following a procedure is not a product in the first place, thus cannot be nonconforming product.

That's why I stated that not following the procedure ITSELF is not nonconforming product. At least in this case.

[Big Jim]

In Reply to Parent Post by snappy

It is true that nonconforming product may result from not following a procedure. Are you saying in a case of a special process, for example, that not following the procedure is itself nonconforming product? Not following a procedure is not a product in the first place, thus cannot be nonconforming product.

That's why I stated that not following the procedure ITSELF is not nonconforming product. At least in this case.

So how would you handle that situation? Would you knowingly leave questionable product in use once you discovered that it may have been compromised?

[nabilpk]

Actually my question has two parts:

1) Whether 8.3 clause of standard covers both manufactured and purchased products?

2) We have made one Employee Handbook in which code of conduct are mentioned plus leave taking procedures etc. This handbook is under the HR department. If someone is not following leave procedure then non-conformance should be raised. In our NC form we have to mention ISO standard clause as well. Kindly confirm which clause should be mentioned there? Is this 6.2.1 or something else?

[ssz102]

1. yes, that clause is covered not meet customer or yourself company requirements all products

2. if that worker had trained, this ncn doesn't belong to clause 6.2.1 and is clause 8.3