The Elsmar Cove Forum and Site Map The Elsmar Cove Wiki More Free Files The Elsmar Cove Forums Discussion Thread Index Post Attachments Listing Failure Modes Services and Solutions to Problems Elsmar cove Forums Main Page Elsmar Cove Home Page

Go Back   The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Preventive Action and Continuous Improvement
Reload This Page Customer Satisfaction in High Volume Manufacturing
Register Photo AlbumsBlogs FAQ Registered Visitors Social Groups Calendar Search Today's Posts Mark Forums Read


The Elsmar Cove Forum SideBar!
Monitor the Forum
Monitor New Forum Posts
New Threads Feeds
RSS FeedRSS Feed
Sponsor Link










$ Contributor Forum Access
Courtesy Quick Links

Links that Elsmar Cove visitors will find useful in your quest for knowledge:

Howard's International Quality Services

Atul's Symphony Technologies

Dave Scott's Scott Quality Solutions

Praxiom Research Group

NIST's Engineering Statistics Handbook

IRCA - International Register of Certified Auditors

SAE - Society of Automotive Engineers

Quality Digest Portal

IEST - Institute of Environmental Sciences and Technology

ASQ - American Society for Quality

All the Important Standards and Related Web Sites in the World
Reply
 
Thread Tools Search this Thread Rate Thread Content Display Modes
  #1  
Old 19th November 2002, 07:33 AM
Neale T Neale T is offline
Inactive Registered Visitor

Registration Date: Nov 2002
Location: UK, Sunderland
  
Posts: 7
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 29
Karma: 10
Neale T has less than 100 Karma points so far.
Default Customer Satisfaction
I'm pulling my hair out! Has anyone got any advice on customer satisfaction measures for a high volume manufacturing company?
Reply With Quote

Sponsored Links
  #2  
Old 19th November 2002, 08:55 AM
Neale T Neale T is offline
Inactive Registered Visitor

Registration Date: Nov 2002
Location: UK, Sunderland
  
Posts: 7
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 29
Karma: 10
Neale T has less than 100 Karma points so far.
Thumbs up
Cheers Jim,

Are there any which you use within your company?
Reply With Quote
Sponsored Links

  #3  
Old 20th November 2002, 06:31 AM
Neale T Neale T is offline
Inactive Registered Visitor

Registration Date: Nov 2002
Location: UK, Sunderland
  
Posts: 7
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 29
Karma: 10
Neale T has less than 100 Karma points so far.
Thumbs up
Many thanks, Doug! It's given me food for thought.
Reply With Quote
  #4  
Old 20th November 2002, 08:35 AM
Neale T Neale T is offline
Inactive Registered Visitor

Registration Date: Nov 2002
Location: UK, Sunderland
  
Posts: 7
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 29
Karma: 10
Neale T has less than 100 Karma points so far.
Default
Jim,

About 300.
Reply With Quote
  #5  
Old 20th November 2002, 09:58 AM
Douglas E. Purdy Douglas E. Purdy is offline
Courtesy Access

Registration Date: Apr 2002
Location: Lombard, IL
  
Posts: 508
Thanks Given to Others: 10
Thanked 41 Times in 24 Posts
Karma Power: 58
Douglas E. Purdy has disabled his/her Karma.
Default Oops - Sample Survey not Sanitized
Neal (et.al.),

I had to delete the previous sample since I had not fully sanitized the survey (missed taking the company's name out). The following attachment has been fully sanitized.
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting the post it is in, 3. Use at your Own Risk.
File Type: doc a customer satisfaction survey (091101).doc (54.0 KB, 1172 views)
Reply With Quote
Reply

Lower Navigation Bar
Go Back   The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Preventive Action and Continuous Improvement
Reload This Page Customer Satisfaction in High Volume Manufacturing

Bookmarks

« Previous Thread | Next Thread »

Visitors Currently Viewing this Thread: 1 (0 Registered Visitors and 1 Unregistered Guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Forum Search
Display Modes Rate Thread Content
Linear Mode Linear Mode
Rate Thread Content:

Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Discussion Threads
Discussion Thread Title Thread Starter Forum Replies Last Post or Poll Vote
Environmental Screening of PCBAs in High Volume Electronics Contract Manufacturing EdZachary Inspection and Test, Sampling and Related Topics 1 13th August 2009 02:35 PM
Sampling plan for Inspection by Variables (high volume production) sindal Inspection and Test, Sampling and Related Topics 1 19th June 2008 12:38 PM
Supplier Rating System - Weighting low volume suppliers vs. high volume suppliers fcardillo Supplier Quality Assurance and other Supplier Issues 2 2nd May 2008 08:05 AM
DPMO calculation for Testing stations- ideal way? High volume PCB manufacture Sushil Six Sigma 8 7th July 2005 02:58 PM
Customer Satisfaction - Switchgear Manufacturing Organisation kapoor ISO 9001 - Quality Management Systems Standard 1 2nd April 2003 10:29 AM



The time now is 10:40 AM. All times are GMT -4.
The time zone can be changed in your UserCP --> Options.

Contact Marc - Elsmar Cove Site Home Page - Elsmar Cove Index (Ar) - Privacy Statement - Top


   

All Y'All Come Back Now, Y' Hear?

Made With A Mac! FreeBSD OS Powered by Apache!
Using php4 Forums provided and maintained by Marc Smith Database by MySQL

FAIR USE and CORRECTNESS NOTICE: This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available in our efforts to advance understanding of environmental, political, human rights, economic, democracy, scientific, and social justice issues, etc. We believe herein constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes. For more information go to: http://www.law.cornell.edu/uscode/17/ If you wish to use copyrighted material from this site for purposes of your own that go beyond 'fair use', you must obtain permission from the copyright owner. In addition, I do not guarantee the correctness of the content. The risk of using content from the Elsmar Cove web site and forums remains with the user/visitor.

Responsibility Statement: Each person is responsible for anything they post in the Elsmar Cove forum. Neither I, Marc Timothy Smith, nor any of the forum Moderators, are responsible for the content of posts people make. Liability for post content resides with the poster as does interpretation and/or acceptance and/or use of advice by the reader.

Complaints: If you have a complaint with a post in a forum discussion thread, including Content in general, fighting, flaming, copyright infringement, defamation and/or 'slander', please use the 'Report This Post Report This Post Button button which appears at the top of every post in every thread.
Site courtesy of:
Marc Timothy Smith - Cayman Business Systems, 8466 Lesourdsville-West Chester Road, West Chester, Ohio 45069-1929 - USA
(513) 341-6272

To contact me, click the Google Voice link below, enter Your Name and Your Phone Number and Google will ring your phone and connect you for free!
The Elsmar Cove Web Site is *CopyFree*
no new posts