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Quality and Environmental Management System Integration

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Related Topic Tags
environmental management systems, integrated management systems, quality management systems
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  #1  
Old 2nd November 2012, 02:39 PM
RyanFleser

 
 
Posts: 1
Please Help! Quality and Environmental Management System Integration

I'm interested to know how companies are integrating their QMS and EMS - specifically from the resource/reporting side. Specifically for larger multi-site organizations.

Is the EMS and QMS handled by the same department?

Are they integrated by software more than reporting?

How many have a Director or VP of Quality, EH&S?


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  #2  
Old 2nd November 2012, 03:16 PM
RCBeyette's Avatar
RCBeyette

 
 
Posts: 2,825
Re: Quality and Environmental Management System Integration

Welcome to the Cove!

Quote:
In Reply to Parent Post by RyanFleser

I'm interested to know how companies are integrating their QMS and EMS - specifically from the resource/reporting side. Specifically for larger multi-site organizations.
If you scroll down to the bottom of this thread, you will find links that discuss integration of management systems. Or you can use the 'Search' function (upper right). We have had several discussions on how organization can/have integrated their systems. My own experience is with combining quality, environment, H&S, finance and company requirements.

Quote:
In Reply to Parent Post by RyanFleser

Is the EMS and QMS handled by the same department?
In my experience, no...but one person/department was responsible for the business system tools that the Environment and Quality groups used.

Quote:
In Reply to Parent Post by RyanFleser

Are they integrated by software more than reporting?
The are integrated by culture. When everyone speaks the same language of the organization. So, let's talk corrective action. The same form can be used...the same software can be used...no matter if the department is Environment, Quality, Human Resources, Accounting. Using the same tools and same language promotes cross-functional teams and facilitates understanding.

Quote:
In Reply to Parent Post by RyanFleser

How many have a Director or VP of Quality, EH&S?
It really depends on the company. We had a Director of Management Systems (oversaw the majority of the common business tools used by all)...and one for Quality (who focused on ISO 9001 and Customer stuff)....and Environment (who focused on ISO 14001 and keeping us as green as possible)...and so on. Again, the common tools and the common languaged allowed each of these different areas to work together and created an organizational culture.
Thank You to RCBeyette for your informative Post and/or Attachment!
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  #3  
Old 2nd November 2012, 03:43 PM
isoalchemist

 
 
Posts: 198
Re: Quality and Environmental Management System Integration

Great advice from RC Beyette.

IMHO the mindset of QMS and EHS is totally different although they both share similar tools, audit, corrective action, etc. their approaches are different and the larger and more diverse an organization gets the more two different individuals need to head up the efforts. With that said you need a single unifying presence to keep the tools consistent.
  #4  
Old 2nd November 2012, 11:00 PM
reynald's Avatar
reynald

 
 
Posts: 241
Re: Quality and Environmental Management System Integration

Well lately I have been hearing about IMS (Integrated Management Systems) which combines the certification audits for ISO9001, ISO14000, and OHSAS. Im not sure about the details though.
  #5  
Old 4th November 2012, 08:04 AM
rgc1433

 
 
Posts: 2
Re: Quality and Environmental Management System Integration

From my side since this is my first time i really find hard in doing this IMS for Quality I need someone to help me from the scratch as I'm not used to it. I'm not good analaysization and management issue.
  #6  
Old 7th November 2012, 06:57 AM
RCBeyette's Avatar
RCBeyette

 
 
Posts: 2,825
Re: Quality and Environmental Management System Integration

Quote:
In Reply to Parent Post by reynald View Post

Well lately I have been hearing about IMS (Integrated Management Systems) which combines the certification audits for ISO900, ISO14000, and OHSAS. Im not sure about the details though.
If you have questions on how to intergrate the various management systems, reading some of the threads here in the Cove may help.

Quote:
In Reply to Parent Post by rgc1433

From my side since this is my first time i really find hard in doing this IMS for Quality I need someone to help me from the scratch as I'm not used to it. I'm not good analaysization and management issue.
Can you explain what you mean when you say you are doing this IMS for Quality, please? Is there another department or person responsible for the integration project overall?
  #7  
Old 7th November 2012, 08:30 AM
rgc1433

 
 
Posts: 2
Re: Quality and Environmental Management System Integration

Hi Ms. Roxan,

Thanks for your response, I have no idea what to do on the Internal Audit for Quality IMS... I was just browsing the previous Internal Audit of the companies how it was done but it makes me STUPID to read all the MANUAL, PROCEDURES and STANDARD so i can get some ideas but it really seems it will not work for me to understand all. We have to conduct Internal Audit in the Office twice a year and External would be yearly. I need some samples, ideas or link how to conduct an Internal Audit in each Department.

Thanks a lot...
  #8  
Old 7th November 2012, 09:09 AM
RCBeyette's Avatar
RCBeyette

 
 
Posts: 2,825
Re: Quality and Environmental Management System Integration

Quote:
In Reply to Parent Post by rgc1433 View Post

Hi Ms. Roxan,

Thanks for your response, I have no idea what to do on the Internal Audit for Quality IMS... I was just browsing the previous Internal Audit of the companies how it was done but it makes me STUPID to read all the MANUAL, PROCEDURES and STANDARD so i can get some ideas but it really seems it will not work for me to understand all. We have to conduct Internal Audit in the Office twice a year and External would be yearly. I need some samples, ideas or link how to conduct an Internal Audit in each Department.

Thanks a lot...
Hi, rgc1433...

Okay, first things first, please do not feel stupid! When I first started the process of trying to integrate our various systems, I was overwhelmed and confused - feelings that you are probably experiencing, as well. It's completely understandable.

Is there a matrix available to you that shows how the various systems are integrated in your organization? When I integrated our systems (ISO 9001, ISO 14001, OHSAS 18001, ISRS (also safety), Sarbanes-Oxley, and our own business requirements), I created a matrix that showed the structure of our integrated Business Management System. This matrix had Plan-Do-Check-Act along one axis and each clause from each standard along the other axis. From there, I worked with the various experts for each standard to determine how the requirements aligned. There were some cases where clauses belonged to multiple aspects of PDCA.

For example - Internal Audits. There is strong overlap between the standards in this area. Internal Audits fell under the "Check" portion of our integrated system.

Another example - Corrective Action. Again, strong overlap between the standards in this area. We created one common tool to be used for Corrective Action that could be used no matter what type of discrepancy was identified. A financial issue, a safety concern, an environment nonconformance, a quality problem...all could use our Corrective Action system.

Rather than audit a DEPARTMENT, we audited PROCESSES. However, the audit was conducted within a department. To accomplish this, we developed another matrix showing Processes along one axis and departments along the other. We showed if there was a strong application of the process within the department.

To provide an example, when we audited the department of Shipping/Warehouse, we would audit their conformance to their own procedures as well as the requirements of the following processes:
  • Document Control
  • Identification and Traceability
  • Corrective Action
  • Calibration
  • Operational Control
  • Data Analysis
  • ...and so on...

What we ended up with was a "systems audit" of the Shipping Department. We were able to determine the overall health of the Shipping Department through the lens of the integrated management system. This style of audit also tested the inputs (and outputs) from the Shipping Department and if there were issues in those areas impacting the Shipping process.

If your focus is soley on Quality, I'm not sure how your organization integrates the management system. Or are you focusing only on those requirements that are purely Quality?

Again, I ask if there is a person or department responsible for the actual integration of the management system and all the requirements. Can they provide some support for you?
Thank You to RCBeyette for your informative Post and/or Attachment!
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