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How to verify and validate the effectiveness of CAPA with regards to employees ?


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Related Topic Tags
capa (corrective and preventive action), nonconformances, qsr (quality system requirements), training (general), training (on-the-job), training effectiveness, validation (general), verification (general)
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  Post Number #1  
Old 24th March 2013, 09:38 AM
Aphel

 
 
Total Posts: 115
Please Help! How to verify and validate the effectiveness of CAPA with regards to employees ?

Hello!

I have problems in understanding the intention of the QSR regarding the requirements for verification and/or validation of CAPA actions to ensure they do not adversely affect the product...

A CAPA can be necessary for varios nonconformities...if a corrective action is a design change, then I understand what to do regarding verifiaction or validation.

But what if the corrective action is for example training of employees? How can I verify or validate this action to ensure that it does not adversely affect the product...??? I am a little bit confused. Can anybody help???

Thank you very much in advance!
Best regards, Aphel.

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  Post Number #2  
Old 24th March 2013, 12:29 PM
Jim Wynne's Avatar
Jim Wynne

 
 
Total Posts: 14,155
Re: How to verify and validate the effectiveness of CAPA with regards to employees ?

Quote:
In Reply to Parent Post by Aphel View Post

Hello!

I have problems in understanding the intention of the QSR regarding the requirements for verification and/or validation of CAPA actions to ensure they do not adversely affect the product...

A CAPA can be necessary for varios nonconformities...if a corrective action is a design change, then I understand what to do regarding verifiaction or validation.

But what if the corrective action is for example training of employees? How can I verify or validate this action to ensure that it does not adversely affect the product...??? I am a little bit confused. Can anybody help???

Thank you very much in advance!
Best regards, Aphel.
If you have competent employees who make random and isolated mistakes, and you've conscientiously debugged the process, there should be no need for corrective action. On the other hand, if you don't have a reliable method for evaluating competence, that's the process that needs to be addressed. Competent people shouldn't need to be retrained.
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  Post Number #3  
Old 24th March 2013, 06:44 PM
Ronen E

 
 
Total Posts: 2,784
Re: How to verify and validate the effectiveness of CAPA with regards to employees ?

Hi,

From what I've been able to find in FDA guidance, there are no specific and direct measures to be taken to ensure that CAPA involving actions not directly affecting the product (i.e. CAPA that doesn't involve design changes, manufacturing process changes etc.) does not adversely affect the product. A generic (and indirect) measure that can be taken is trending product quality issues pre and post CAPA implementation.

Verification of CAPA effectiveness is much simpler (for any sort of CAPA) -- check that the identified root cause has been eliminated.

Cheers,
Ronen.

Last edited by Ronen E; 25th March 2013 at 12:50 AM.
Thanks to Ronen E for your informative Post and/or Attachment!
  Post Number #4  
Old 25th March 2013, 03:57 AM
Aphel

 
 
Total Posts: 115
Re: How to verify and validate the effectiveness of CAPA with regards to employees ?

Hello Ronen,

So according your understanding...if I have a non-product-related measure "training" in my CAPA plan, I do not have to verfy or validate this measure to avoid possible side effects on the medical device...???

Best regards,
Aphel
  Post Number #5  
Old 25th March 2013, 04:21 AM
Ajit Basrur's Avatar
Ajit Basrur

 
 
Total Posts: 5,916
Look! Re: How to verify and validate the effectiveness of CAPA with regards to employees ?

Quote:
In Reply to Parent Post by Aphel View Post

Hello Ronen,

So according your understanding...if I have a non-product-related measure "training" in my CAPA plan, I do not have to verfy or validate this measure to avoid possible side effects on the medical device...???

Best regards,
Aphel
If your proposed CAPAs are effective, then the same non conformity should not recur and that is what is "effectiveness". On the other hand, if the issue pops up again, your CAPAs in the first place were not effective.

In your example, if your Root Cause Analysis had proved that the defect was caused by people and that training could help resolve it ... the issue should not come again after imparting training.

Hope that helps
Thanks to Ajit Basrur for your informative Post and/or Attachment!
  Post Number #6  
Old 25th March 2013, 10:19 AM
ScottK's Avatar
ScottK

 
 
Total Posts: 2,584
Re: How to verify and validate the effectiveness of CAPA with regards to employees ?

If you are re-training in an existing process and not making any changes to the process, design, materials, etc then it should not edversely affect the device.

The concern here is with changes... if nothing is changing then there should not be an adverse effect on the device.

If the training changes something then you have to evaluate the need for change control and revalidation.
Thanks to ScottK for your informative Post and/or Attachment!
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