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Hey Wallace!! Good to see you!!
Procedures are here to stay, as they should. The essence of ISO, or most standards, is to STANDARDIZE practices as I am sure you are aware of. The creation of operational definitions of how to do and what to expect help to minimize and eliminate VARIATION. Variation is an enemy of Quailty.
Sirlard,
As for transitioning from a procedures approach to a process approach, for me, I don't see a great problem. Try thinking about it an the way you plan and execute an audit. Tracing, forward or backward, is an excellent way to shift from auditing a procedure specifically to auditing the process flow that touches many procedures, in part or in whole. I'm not aware of any texts out there that are specifically focused on the transition form standard to standard, but you might find it useful to read books on auditing that might lend to finding your answers. My two recommendations are The Quality Audit, by Charles Mills and the CQA Primer from the Indiana Quality Council (Bill Whortman). You might find them as useful as I did.
Regards,
Kevin
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"Without theory there is nothing to modify or learn." W. Edwards Deming
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