Design and Development, and Assembly Process Quality Metrics
1) We are a projects company with design and production being our major processes . Production is limited to assembly/integration (as all other manufacturing is outsourced).
Can anyone share what they use for quality metrics for these processes?
2) Management wants to set up a methodology and a board to evaluate each project post completion, for "lessons learned"+ performance grading, to use as quality metrics. Has anyone used evaluation/scoring as a quality goal meteric?
What project characteristics would you look as elements of scoring?