In Reply to Parent Post by energy
I've used their CA5 Corrective Action System for about 4 years and found it to be user friendly. I noticed they now have a CA6, but you are allowed a 30 day No Charge trial period to decide if it is for you. It's word based and has a E-mail function for sending reports on an IntraNet or elsewhere. Does Pareto Charts and all kinds of neat reports.
Good Luck! No, I get no finder's fee!
Energy, I use Harrington, as well (v. 4, I think). It is not that I don't like it - it usually does fine. But, we are trying to use fewer specialized applications here.
I have found that the few times I have needed Tech Support, they have been a lot better than your average software vendor, and worlds away from Mikeysoft.
Of course the advantage is not having to mess around with setting up an Access db.