Ford Production Sytem - SQDCME Safety, Quality, Delivery, Cost, Morale, Environment

[WALLACE]

I believe I have posted a similar thread some time ago when writing of the FPS (Ford Production Sytem) performance measurables of SQDCME (Safety, Quality, Delivery, Cost, Morale, Environment).
I want to encourage some discussion regarding the validity of using these measurables within a business management system in general.
I firmly believe that the SQDCME measurables are valid measures that can be adapted from the Ford FPS into Business management in general.
The SQDCME measures, processes and procedures that Ford use, may not be applicable to other businesses yet, I believe it's clear that the FPS measures are a good benchmark for cloning, using and adapting the principles of the measures to encourage a structured approach to business processes that may encourage a universal business management operating structure.
Any tackers on this one?
Wallace.

[WALLACE]

Attached is an SQDCME image.
Wallace.

[Marc]

I'd love to hear about how you come up with - how you define - Morale.

[WALLACE]

Marc,
I can give you my particular interpretation and take on the Morale part of the SQDCME measures.
I hope all readers of this thread understand that, the purpose of this thread isn't to analyze the SQDCME measurables outwith the Ford interpretations.
I happen to believe the, SQDCME measures are a good benchmark for [B]"posible" adoption into business practices.
Attached is an image expanding the Morale branch. I certainly believe the Morale branch should be named differently.
Wallace.

[Peter Fraser]

Originally Posted by WALLACE

I believe I have posted a similar thread some time ago when writing of the FPS (Ford Production Sytem) performance measurables of SQDCME (Safety, Quality, Delivery, Cost, Morale, Environment).
I want to encourage some discussion regarding the validity of using these measurables within a business management system in general.
Wallace.

Wallace

This fits well with what some call "Integrated Management", what I would call "good management" and what is, I believe, "Business Process Management".

My view is that the performance of a process ("running the business" is a mega-process) depends on how it is designed and managed. This (should) involve the recognition and management of all the factors that can influence the process, or that the process can affect, such as:
- the objective(s) of the process and of the organisation
- internal policies and values
- external standards and legislation
- risks and critical success factors
- the need (or desire) to measure performance
- customer and other stakeholder requirements and expectations
- assumptions, attitudes and prejudices
- the need to make best use of available resources
- the need to manage other outcomes from (ie consequences of) the process.

It looks as though your SQDCME can measure how well most of these are managed.

[WALLACE]

I agree with your take Peter.
The SQDCME measurables could be customized to fit any organization.
I have structured a quality manual around the SQDCME processes. The measures are forward thinking, in the sense that, Quality, Safety, Environment and business practices relating to Cost, Delivery and HR (Morale) may indeed be a structured in this manner in future revisions of Business standards. The by-product of using the SQDCME measures to communicate the specific attached branches causes the beginings of systems thinking.
Attached are a couple of example images of the SQDCME at work.
Wallace.

[WALLACE]

Marc,
I made a mistake in my reply to you.
It should have read: this thread is to analyze the SQDCME measurables outwith the Ford interpretations.
Wallace.

Originally Posted by Marc

I'd love to hear about how you come up with - how you define - Morale.

Very difficult, if not impossible, to accurately measure morale. You know when it's down. Why? Absenteeism, employee turnover are a good starting point. I looks like by including it as a measurable that the originator really wants it to appear that they care about morale. How about the morale of their Suppliers?